Disrupted flight (EC 261/2004)

Flight compensation TAP Portugal:
Funchal — Lisbon

Planned legal compensation: 250 €

Was your flight between Madeira Airport (FNC) and Lisbon Portela Airport (LIS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Full breakdown: TAP Portugal claim Funchal → Lisbon

If your flight from Madeira Airport to Lisbon Portela Airport flown by TAP Portugal was impacted, legal remedies exist when dealing with the airline.

Given the distance between Funchal and Lisbon (965 km), CE 261 mandates a statutory payout in case of fault by TAP Portugal. Short-haul routes are covered from the first tier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Madeira Airport (FNC)
  • Arrival airport: Lisbon Portela Airport (LIS)
  • Flight distance: 965 km (~1h12)
  • Applicable compensation: 250 €

CE 261/2004 is one of the most robust passenger protection laws globally. Every eligible passenger should taking advantage of it.

How to know if the flight TAP Portugal Funchal - Lisbon is eligible?

Be sure to save your boarding pass for the TAP Portugal FNC→LIS flight. They constitute the indispensable proof of your check-in.

An class change doesn't change your right to 250€ if the initial disruption is established under Regulation 261. The amount stays fixed at this short-haul tier.

What are the conditions for TAP Portugal to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Lisbon.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Funchal airport.
  • Airline responsibility: The problem must be attributable to TAP Portugal (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Funchal, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your TAP Portugal compensation

A strike action by TAP Portugal's flight staff is deemed part of the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250€.

Even if the 250€ are not owed due to an external strike at Funchal, care (food/accommodation) remains owed TAP Portugal. Keep this in mind.

What are your rights at Funchal airport in case of prolonged wait?

The right to care is a crucial provision of the EU text. Regardless of the 250€ question, if the delay drags on at Madeira Airport, TAP Portugal is obliged to provide coupons for food and drink.

Your forced stay at Funchal should not cost you a single extra cent beyond your original booking for FNC→LIS. Even on a short route, hotel accommodation is owed for overnight delays.

Steps: how to get your 250 € from TAP Portugal?

To get started: submit a written complaint to TAP Portugal's claims department explicitly citing Regulation CE 261/2004 and {the 250€ amount|your specific claim}.

Over 150,000 passengers have obtained their compensation through expert partners. Join them for TAP Portugal Funchal-Lisbon?

How long does it take to get the 250 € compensation?

The irony: the longer TAP Portugal stalls paying your 250€, the more the total amount can increase with interest. Experts know this to speed up settlement.

Digital tools now make it possible to track in real time the status of your claim against TAP Portugal via an app. Short-haul cases are often resolved more quickly.

What to do faced with silence or refusal from the airline?

It is not uncommon for TAP Portugal's algorithms to automatically reject your first attempt under a vague excuse without merit.

{Facing a refusal|If TAP Portugal persists}, three paths are available: filing with the national CAA, an ombudsman, or legal action. An professional will determine the best route for {your situation|the Funchal-Lisbon case}.

Help & Information

Frequently Asked Questions: Flight Funchal - Lisbon

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled TAP Portugal flight from Funchal to Lisbon?

According to European Regulation EC 261/2004, the distance between FNC and LIS being 965 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from TAP Portugal?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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