Flight compensation TAP Portugal:
Kiev — Lisbon

Cancelled TAP Portugal flight Kiev ✈ Lisbon: claim your compensation

Did you experience a major disruption on your journey from Kiev to Lisbon with TAP Portugal? A lengthy delay, a cancelled flight or denied boarding can throw your trip into chaos.

On this route of 3 372 km, every passenger affected by {a significant delay|a cancellation attributable to TAP Portugal} can claim 400€ in compensation. This amount is fixed by regulation.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This statutory compensation system was designed to deter airlines from altering schedules without valid grounds. Make sure you invoke this often-overlooked regulation.

How to know if the flight TAP Portugal Kiev - Lisbon is eligible?

In practice, to be eligible, your actual arrival at Lisbon Portela Airport must have occurred at least 180 minutes behind the original timetable.

Save your travel documents for the TAP Portugal KBP-LIS flight — they are crucial to demonstrate you were checked in for boarding at Kiev.

What are the conditions for TAP Portugal to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Lisbon.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Kiev airport.
• Airline responsibility: The problem must be attributable to TAP Portugal (technical problem, sick crew, scheduling...).

The impact of a strike on your TAP Portugal compensation

The question of strikes is a common friction point in claims. It is essential to differentiate between a strike by TAP Portugal's employees (flight crew) and an external strike.

However, if air traffic controllers at Boryspil International Airport or security staff go on strike, this is indeed an force majeure situation. In this case, the 400€ cannot be claimed.

What are your rights at Kiev airport in case of prolonged wait?

Too many passengers don't know that TAP Portugal must offer them sustenance and contact means throughout the delay at Boryspil International Airport. It's a legal obligation, not a bonus.

If your replacement flight is only the next day, TAP Portugal must also cover your hotel night close to Boryspil International Airport and the shuttle transfer between the airport and accommodation.

Steps: how to get your 400 € from TAP Portugal?

Get organised: capture the information screens at Boryspil International Airport indicating the cancellation, keep your expense receipts and note agent names.

To boost your odds of winning, engage a specialist firm. These professionals know the case law and won't be intimidated against TAP Portugal's lawyers.

How long does it take to get the 400 € compensation?

The reality is stark: on average, a passenger acting alone takes 4 to 8 months to obtain their 400€ from TAP Portugal. Via a specialist, the time falls to 1 to 2 months.

The advantage of delegating your claim to a LegalTech firm is that they can speed up the process through industrialised follow-up and the prospect of litigation.

What to do faced with silence or refusal from the airline?

The first refusal from TAP Portugal should not discourage you. Very often, claims teams cite "force majeure" automatically to test the traveller's determination.

A claims specialist will know exactly how to counter TAP Portugal's arguments, having access to METAR data and Eurocontrol data from Boryspil International Airport to establish liability.