Flight compensation TAP Portugal:
Lisbon — Accra

Get your TAP Portugal flight compensation for the route Lisbon - Accra

From Lisbon Portela Airport airport, your departure with TAP Portugal to Accra didn't go as planned? Passengers have strong rights against carriers.

Directive 261/2004 is clear: for 3 798 km of flight, the company TAP Portugal is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight TAP Portugal Lisbon - Accra is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Kotoka International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, TAP Portugal owes you 600 €.

The compensation also covers boarding denials (overbooking). If TAP Portugal sold more seats than planned and you stay on the tarmac at Lisbon Portela Airport, the 600 € compensation is automatic.

What are the conditions for TAP Portugal to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Accra.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Lisbon airport.
• Airline responsibility: The problem must be attributable to TAP Portugal (technical problem, sick crew, scheduling...).

The impact of a strike on your TAP Portugal compensation

Don't be fooled by TAP Portugal's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, TAP Portugal is released from its obligation to pay the legal indemnity of 600 euros, but not from its duty of assistance.

What are your rights at Lisbon airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Lisbon Portela Airport, TAP Portugal must provide you with free meals and refreshments in reasonable quantity given the delay.

Some passengers are unaware that transportation between the hotel and Lisbon Portela Airport terminal is also included in the legal package due by TAP Portugal.

Steps: how to get your 600 € from TAP Portugal?

The amicable route with TAP Portugal to recover 600 € often fails without a technical and legal file.

Partner LegalTech services have tools to check actual TAP Portugal flight logs and contradict false weather excuses.

How long does it take to get the 600 € compensation?

Airlines like TAP Portugal sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the TAP Portugal flight from Lisbon can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take TAP Portugal's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company TAP Portugal will always prefer to compromise and pay the 600 € rather than incur additional legal costs for a lost cause in court.