Flight compensation Tarom:
Bucharest — London

Refund and compensation Tarom: route Bucharest to London

The OTP - LHR route operated by Tarom experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 2 104 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Tarom is a non-EU airline, if the flight takes off from Henri Coand? International Airport, the European regulation applies in full.

How to know if the flight Tarom Bucharest - London is eligible?

Don't confuse ticket refund and legal compensation! Even if Tarom offers you a voucher for your Bucharest - London flight, you can still claim the 400 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Bucharest, the regulation applies in the same way.

What are the conditions for Tarom to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at London.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Bucharest airport.
• Airline responsibility: The problem must be attributable to Tarom (technical problem, sick crew, scheduling...).

The impact of a strike on your Tarom compensation

A work stoppage of Tarom crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

Even if 400 € is not payable due to an external strike at Bucharest, assistance (meals/hotel) remains mandatory for Tarom.

What are your rights at Bucharest airport in case of prolonged wait?

During these long hours of waiting in the Henri Coand? International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Bucharest remains valid. The hotel is due if Tarom offsets your flight by one night.

Steps: how to get your 400 € from Tarom?

For your Bucharest - London trip, every minute counts. Note the reasons given by Tarom staff at the Henri Coand? International Airport counter during the incident.

By entrusting your case regarding flight OTP-LHR to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Tarom. An expert can reduce this time by half.

A collective action on the Tarom flight from Bucharest can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Bucharest - London line.

In the last instance, it is the summons to court that often unlocks the payment. The company Tarom will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.