Flight compensation Thai Airways International:
Brussels — Lisbon

Refund and compensation Thai Airways International: route Brussels to Lisbon

Your claim for compensation for the Thai Airways International flight from Brussels to Lisbon deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

European legislation strictly frames passenger rights. For a distance of 1 717 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Thai Airways International is a non-EU airline, if the flight takes off from Brussels Airport, the European regulation applies in full.

How to know if the flight Thai Airways International Brussels - Lisbon is eligible?

To determine if your trip between Brussels and Lisbon entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 1 717 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Thai Airways International to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Lisbon.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Brussels airport.
• Airline responsibility: The problem must be attributable to Thai Airways International (technical problem, sick crew, scheduling...).

The impact of a strike on your Thai Airways International compensation

If your Thai Airways International flight from Brussels Airport was cancelled due to an internal union strike, you are eligible for legal repair.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Brussels - Lisbon flight.

What are your rights at Brussels airport in case of prolonged wait?

If Brussels Airport airport becomes your temporary residence because of Thai Airways International, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Brussels Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Thai Airways International?

Starting a procedure against Thai Airways International for a flight from Brussels to Lisbon can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight BRU-LIS to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Thai Airways International to validate a complex file often varies between four and twelve weeks.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

The first refusal from Thai Airways International should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Brussels Airport airport to prove their faults.