Flight compensation TOM:
Arrecife — Glasgow
Was your flight between Lanzarote Airport (ACE) and Glasgow International Airport (GLA) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Legal right: TOM flight between Arrecife and Glasgow
The route ACE - GLA by TOM was disrupted? Whatever the cause, you could qualify for financial compensation.
Don't miss this opportunity: the TOM flight Arrecife - Glasgow (3 081 km) qualifies you for 400€ per person under CE 261/2004.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Lanzarote Airport (ACE)
- Arrival airport: Glasgow International Airport (GLA)
- Flight distance: 3 081 km (~3h51)
- Applicable compensation: 400 €
Good to know? Even if TOM is a airline based outside the EU, if the flight takes off from Lanzarote Airport, CE 261 applies in full.
How to know if the flight TOM Arrecife - Glasgow is eligible?
Be sure to save your flight records for the TOM ACE→GLA flight. They constitute the key proof of your presence on board.
An class change doesn't change your right to 400€ if the initial disruption is established under Regulation 261. The intermediate indemnity remains unchanged regardless of reclassification.
What are the conditions for TOM to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Glasgow.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Arrecife airport.
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Airline responsibility: The problem must be attributable to TOM (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Arrecife, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your TOM compensation
The principle is clear: if TOM's staff stop work, it is a risk that {the airline|TOM} should have anticipated. Therefore, {your compensation|the 400€} remains owed.
Question TOM's justification. Some carriers falsely present internal strikes as "extraordinary circumstances" to escape {paying compensation|the 400€}.
What are your rights at Arrecife airport in case of prolonged wait?
An often-forgotten point: the right to care applies even {in extraordinary circumstances|when force majeure is invoked|when the 400€ indemnity is not owed}. Even if TOM is exempt from the payout, care is still owed.
Even in extraordinary circumstances, the right to assistance at Arrecife remains valid. The hotel is owed if TOM pushes your flight by a day.
Steps: how to get your 400 € from TOM?
The journey to claim 400€ from TOM begins by drafting a registered letter. {Without a response within 6 weeks|If TOM doesn't reply}, legal escalation becomes necessary.
If you lack availability for months of back-and-forth, outsourcing your case to legal experts is the most effective way to see your 400€ arrive in your bank account.
How long does it take to get the 400 € compensation?
The facts speak clearly: on average, a passenger without assistance takes over 120 days to recover their 400€ from TOM. With an expert, this drops to 4 to 8 weeks.
Obtaining 400€ has never been easier thanks to integration between recovery services and TOM's systems.
What to do faced with silence or refusal from the airline?
TOM's use of technical language is often a strategy to encourage travellers to give up on their 400€. On medium-haul, airlines often refuse initially to filter claims.
For your 400€, don't negotiate down with TOM without the support of a expert who understands the true value of your case for Arrecife-Glasgow.
Frequently Asked Questions: Flight Arrecife - Glasgow
Everything you need to know about your request under European Union law.