Disrupted flight (EC 261/2004)

Flight compensation TOM:
Funchal — Glasgow

Planned legal compensation: 400 €

Was your flight between Madeira Airport (FNC) and Glasgow International Airport (GLA) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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TOM flight Funchal → Glasgow: guide on a refund

From Madeira Airport, your flight with TOM to Glasgow was disrupted? EU legislation guarantees solid rights against carriers.

On this journey of 2 748 km, each traveller impacted by {a significant delay|a cancellation attributable to TOM} can claim 400€ in payout. This is a right guaranteed by law.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Madeira Airport (FNC)
  • Arrival airport: Glasgow International Airport (GLA)
  • Flight distance: 2 748 km (~3h26)
  • Applicable compensation: 400 €

Airlines like TOM count on your ignorance to avoid paying the compensation. Prove them wrong by claiming your rights today.

How to know if the flight TOM Funchal - Glasgow is eligible?

For an TOM flight from Funchal to Glasgow, punctuality is a contractual obligation. A delay of 180 minutes triggers the right to {financial compensation|the 400€ payout}.

Save your travel documents for the TOM FNC-GLA flight — they are crucial to demonstrate you were checked in for boarding at Funchal.

What are the conditions for TOM to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Glasgow.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Funchal airport.
  • Airline responsibility: The problem must be attributable to TOM (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Funchal, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your TOM compensation

In practice, cabin crew walkouts at TOM are cases where {compensation is almost certain|your chances of getting 400€ are high}. Specialists master this distinction and can exploit it in your favour.

It's worth noting that the obligation to prove rests on TOM. It is the carrier's responsibility to demonstrate that the disruption of your Funchal-Glasgow flight results from a truly unforeseeable event.

What are your rights at Funchal airport in case of prolonged wait?

If Madeira Airport becomes your temporary home because of TOM, know that your basic needs must be met by the airline. For a medium-haul flight, the right to care kicks in after 3 hours.

Remember to request a delay certificate from TOM staff at Madeira Airport. This document is indispensable for your claim if you need to prove the delay.

Steps: how to get your 400 € from TOM?

Keep in mind that TOM is legally required respond to your claim within a reasonable timeframe. No response is already evidence of bad faith for your case.

In practice, the process is simple: you enter your flight details Funchal→Glasgow, the system analyses your case, then handles everything until payment your 400€.

How long does it take to get the 400 € compensation?

The paradox: the longer TOM delays paying your 400€, the more the final bill risks growing in penalties. Lawyers exploit this fact to force the airline's hand.

Technology now allow you to follow the progress of your claim against TOM on your phone. For a medium-haul, expect around 6 to 10 weeks with an expert.

What to do faced with silence or refusal from the airline?

Know that TOM doesn't need to justify its refusal immediately. But when you respond with documentation, the obligation to prove shifts {to the airline|onto TOM}.

If you are certain of your legal right, you can contact the Civil Aviation Authority of the departure country, or more effectively, take the case to a tribunal with a expert partner lawyer.

Help & Information

Frequently Asked Questions: Flight Funchal - Glasgow

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled TOM flight from Funchal to Glasgow?

According to European Regulation EC 261/2004, the distance between FNC and GLA being 2 748 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from TOM?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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