Flight compensation TOM:
Gran Canaria — London

Your entitlement: TOM flight from Gran Canaria to London

You were due to travel with TOM from Gran Canaria to London and things went wrong? Regulation CE 261/2004 guarantees a payout in most cases.

With 2 879 km between Gran Canaria Airport and London Gatwick Airport, CE 261 guarantees a lump-sum compensation of 400€ per person.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Good to know? Even if TOM is a airline based outside the EU, if the flight takes off from Gran Canaria Airport, CE 261 applies in full.

How to know if the flight TOM Gran Canaria - London is eligible?

Distinguish between fare reimbursement and statutory indemnity! Even if TOM proposes a voucher for your Gran Canaria - London flight, you can still claim the cash sum of 400€ guaranteed by the regulation.

An class change doesn't change your right to 400€ if the initial disruption is established under Regulation 261. The intermediate indemnity remains unchanged regardless of reclassification.

What are the conditions for TOM to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at London.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Gran Canaria airport.
• Airline responsibility: The problem must be attributable to TOM (technical problem, sick crew, scheduling...).

The impact of a strike on your TOM compensation

When industrial action disrupts your journey to London Gatwick Airport, {the airline|TOM} will often try to refuse the claim. However, a strike by its employees no longer constitutes, according to case law, an exempting circumstance.

The distinction is subtle but essential. By consulting aviation experts, they will verify in official records the actual cause of the delay recorded on the day of your Gran Canaria - London flight.

What are your rights at Gran Canaria airport in case of prolonged wait?

Consider the situation: stuck endlessly at Gran Canaria Airport, in uncertainty about the new departure. In this scenario, TOM cannot leave you without anything. The law forbids it.

In case of a overnight flight delay, the regulation requires that lodging and transport to and from Gran Canaria Airport are entirely at the carrier's expense.

Steps: how to get your 400 € from TOM?

To get started: submit a written complaint to TOM's claims department explicitly citing Regulation CE 261/2004 and {the 400€ amount|your specific claim}.

By delegating your LPA→LGW case to specialist partners, you enjoy the "No Win, No Fee" principle (no cost if unsuccessful).

How long does it take to get the 400 € compensation?

Every week of delay in processing your Gran Canaria→London case potentially accrues late-payment penalties {in your favour|against TOM}. This is a lever that experts use systematically.

The online procedure of specialist platforms automates admin: scan your boarding pass, e-sign, and automatic tracking from start to finish.

What to do faced with silence or refusal from the airline?

The first refusal from TOM should not discourage you. Very often, claims teams cite "force majeure" automatically to test the traveller's determination.

The national CAA or its EU equivalents can be slow. A private legal action against TOM is often faster. Medium-haul cases typically fall under the main civil court.