Disrupted flight (EC 261/2004)

Flight compensation Ukraine International Airlines:
Athens — Kiev

Planned legal compensation: 250 €

Was your flight between Eleftherios Venizelos International Airport (ATH) and Boryspil International Airport (KBP) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to get compensated from Ukraine International Airlines on Athens (ATH) - Kiev (KBP)

Flight cancelled on your Ukraine International Airlines flight Athens ✈ Kiev? This happens to thousands every month. Fortunately: compensation is available.

Whether you paid €50 or €500, the compensation remains the same: 250€ per passenger. {The distance|The 1 485 km} matters, not the ticket price. On this short flight, the fixed compensation is guaranteed.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Eleftherios Venizelos International Airport (ATH)
  • Arrival airport: Boryspil International Airport (KBP)
  • Flight distance: 1 485 km (~1h51)
  • Applicable compensation: 250 €

Too few travellers claim what they're owed (less than 15% on average). Don't let this money go unclaimed: the process, despite its complexity, is an absolute right for every passenger.

How to know if the flight Ukraine International Airlines Athens - Kiev is eligible?

The 3-hour threshold is calculated when the aircraft doors open at Boryspil International Airport. If this applies and the cancellation wasn't caused by force majeure, Ukraine International Airlines must pay you 250€.

Connecting passengers are also protected. If your first Ukraine International Airlines segment Athens-Kiev causes a knock-on delay, the indemnity is calculated on the overall arrival delay.

What are the conditions for Ukraine International Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Kiev.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Athens airport.
  • Airline responsibility: The problem must be attributable to Ukraine International Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Athens, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Ukraine International Airlines compensation

A work stoppage by Ukraine International Airlines's crews is considered inherent to the ordinary activity of the carrier and is no longer a valid justification to refuse the 250€.

Remember that the burden of proof lies with Ukraine International Airlines. It is up to the airline to prove that the delay of your Athens→Kiev flight was caused by a genuinely extraordinary event.

What are your rights at Athens airport in case of prolonged wait?

Care is due after 2h of delay for this route. Ukraine International Airlines must guarantee the wellbeing of passengers stranded at Athens. This 2-hour threshold applies to flights ≤1500 km.

Don't forget to demand a official attestation from Ukraine International Airlines staff at Eleftherios Venizelos International Airport. This certificate constitutes key evidence for your case later on.

Steps: how to get your 250 € from Ukraine International Airlines?

Don't underestimate the resistance from Ukraine International Airlines. Between evasive replies and department transfers, the claim is designed to discourage you if you're unsupported.

To maximise your chances of success, use a recovery service. These experts master the regulations and won't back down from Ukraine International Airlines's legal department.

How long does it take to get the 250 € compensation?

Some passengers wait over 6 months for a response from Ukraine International Airlines. An expert can halve this time.

Technology now allow you to follow the progress of your claim against Ukraine International Airlines on your phone. Short-haul cases are often resolved more quickly.

What to do faced with silence or refusal from the airline?

It is quite common for Ukraine International Airlines's systems to refuse by default your initial claim under a generic pretext that is unfounded.

Specialist lawyers have a extensive catalogue of judgments against Ukraine International Airlines, which is a decisive advantage in negotiations.

Help & Information

Frequently Asked Questions: Flight Athens - Kiev

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Ukraine International Airlines flight from Athens to Kiev?

According to European Regulation EC 261/2004, the distance between ATH and KBP being 1 485 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Ukraine International Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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