Disrupted flight (EC 261/2004)

Flight compensation US Airways:
Lisbon — Funchal

Planned legal compensation: 250 €

Was your flight between Lisbon Portela Airport (LIS) and Madeira Airport (FNC) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and compensation US Airways: route Lisbon to Funchal

The LIS - FNC route operated by US Airways experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 965 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Lisbon Portela Airport (LIS)
  • Arrival airport: Madeira Airport (FNC)
  • Flight distance: 965 km (~1h12)
  • Applicable compensation: 250 €

Did you know? Even if US Airways is a non-EU airline, if the flight takes off from Lisbon Portela Airport, the European regulation applies in full.

How to know if the flight US Airways Lisbon - Funchal is eligible?

Don't confuse ticket refund and legal compensation! Even if US Airways offers you a voucher for your Lisbon - Funchal flight, you can still claim the 250 euros cash provided by law.

Also note that the distance of 965 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for US Airways to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Funchal.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Lisbon airport.
  • Airline responsibility: The problem must be attributable to US Airways (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Lisbon, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your US Airways compensation

If your US Airways flight from Lisbon Portela Airport was cancelled due to an internal union strike, you are eligible for legal repair.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Lisbon airport in case of prolonged wait?

During these long hours of waiting in the Lisbon Portela Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Lisbon Portela Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from US Airways?

For your Lisbon - Funchal trip, every minute counts. Note the reasons given by US Airways staff at the Lisbon Portela Airport counter during the incident.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 250 € without stress.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like US Airways to validate a complex file often varies between four and twelve weeks.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

An unfounded refusal from US Airways is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

For your 250 €, don't compromise with US Airways without the opinion of a professional who knows the real value of your prejudice at Lisbon.

Help & Information

Frequently Asked Questions: Flight Lisbon - Funchal

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled US Airways flight from Lisbon to Funchal?

According to European Regulation EC 261/2004, the distance between LIS and FNC being 965 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from US Airways?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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