Flight compensation US Airways:
Rome — New York

Legal right to compensation: US Airways flight between Rome and New York

Your claim for compensation for the US Airways flight from Rome to New York deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

European legislation strictly frames passenger rights. For a distance of 6 866 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if US Airways is a non-EU airline, if the flight takes off from Leonardo Da Vinci (Fiumicino) International Airport, the European regulation applies in full.

How to know if the flight US Airways Rome - New York is eligible?

To determine if your trip between Rome and New York entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 6 866 km perfectly justifies the compensation bracket of 600 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for US Airways to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at New York.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Rome airport.
• Airline responsibility: The problem must be attributable to US Airways (technical problem, sick crew, scheduling...).

The impact of a strike on your US Airways compensation

Not all strikes exempt the company from its obligations. If the delay of your Rome - New York trip is due to an internal strike within US Airways, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, US Airways is released from its obligation to pay the legal indemnity of 600 euros, but not from its duty of assistance.

What are your rights at Rome airport in case of prolonged wait?

During these long hours of waiting in the Leonardo Da Vinci (Fiumicino) International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Rome remains valid. The hotel is due if US Airways offsets your flight by one night.

Steps: how to get your 600 € from US Airways?

Starting a procedure against US Airways for a flight from Rome to New York can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 600 € without stress.

How long does it take to get the 600 € compensation?

Some passengers wait more than 6 months for a response from US Airways. An expert can reduce this time by half.

By entrusting the recovery of your 600 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Rome - New York line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.