Flight compensation US Airways:
Rome — Philadelphia

Claim and compensation for flight US Airways Rome - Philadelphia

If your trip departing from Leonardo Da Vinci (Fiumicino) International Airport and arriving at Philadelphia International Airport operated by US Airways was disrupted, you are not alone against the airline.

By taking off from Leonardo Da Vinci (Fiumicino) International Airport, you are protected by the EU's legal framework. The distance of 7 016 km determines your legal compensation level.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from US Airways, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight US Airways Rome - Philadelphia is eligible?

Check your actual arrival time at Philadelphia. If US Airways made you wait more than three hours on the tarmac at Philadelphia International Airport, your claim is legitimate.

Also note that the distance of 7 016 km perfectly justifies the compensation bracket of 600 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for US Airways to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Philadelphia.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Rome airport.
• Airline responsibility: The problem must be attributable to US Airways (technical problem, sick crew, scheduling...).

The impact of a strike on your US Airways compensation

When a social movement disrupts your itinerary to Philadelphia International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Rome - Philadelphia flight.

What are your rights at Rome airport in case of prolonged wait?

Don't buy your food without first asking US Airways for coupons. If you do, keep your receipts carefully.

Even in extraordinary circumstances, this right to assistance at Rome remains valid. The hotel is due if US Airways offsets your flight by one night.

Steps: how to get your 600 € from US Airways?

It is strongly recommended to keep your US Airways boarding pass and any communication relating to the delay suffered at Leonardo Da Vinci (Fiumicino) International Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight FCO-PHL to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 600 € compensation?

A frequent question concerns processing times. A claim filed directly with US Airways customer service can take several weeks or even months before getting a response.

If your file is particularly solid regarding the incident occurred on the Rome - Philadelphia section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from US Airways should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

For your 600 €, don't compromise with US Airways without the opinion of a professional who knows the real value of your prejudice at Rome.