Flight compensation VOLOTEA Airways:
Aviles — Valencia
Was your flight between Asturias Airport (OVD) and Valencia Airport (VLC) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Legal right to compensation: VOLOTEA Airways flight between Aviles and Valencia
If your trip departing from Asturias Airport and arriving at Valencia Airport operated by VOLOTEA Airways was disrupted, you are not alone against the airline.
European legislation strictly frames passenger rights. For a distance of 647 km as is the case here, legal compensation is due if the company is at fault.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Asturias Airport (OVD)
- Arrival airport: Valencia Airport (VLC)
- Flight distance: 647 km (~0h49)
- Applicable compensation: 250 €
This is not a commercial gesture from VOLOTEA Airways, but a legal obligation that applies to all flights within the scope of the directive.
How to know if the flight VOLOTEA Airways Aviles - Valencia is eligible?
Don't confuse ticket refund and legal compensation! Even if VOLOTEA Airways offers you a voucher for your Aviles - Valencia flight, you can still claim the 250 euros cash provided by law.
In the case of a cancellation, if you are notified less than 14 days before your departure from Aviles, the regulation applies in the same way.
What are the conditions for VOLOTEA Airways to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Valencia.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Aviles airport.
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Airline responsibility: The problem must be attributable to VOLOTEA Airways (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Aviles, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your VOLOTEA Airways compensation
If your VOLOTEA Airways flight from Asturias Airport was cancelled due to an internal union strike, you are eligible for legal repair.
The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Aviles - Valencia flight.
What are your rights at Aviles airport in case of prolonged wait?
If Asturias Airport airport becomes your temporary residence because of VOLOTEA Airways, know that your essential needs must be covered by the carrier.
Your forced stay at Aviles shouldn't cost you a penny more than originally planned for your OVD-VLC trip.
Steps: how to get your 250 € from VOLOTEA Airways?
Starting a procedure against VOLOTEA Airways for a flight from Aviles to Valencia can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.
If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.
How long does it take to get the 250 € compensation?
On the OVD-VLC line, delays can vary according to the reactivity of VOLOTEA Airways's legal department.
Recovering 250 € has never been faster thanks to the interconnection between defense platforms and VOLOTEA Airways systems.
What to do faced with silence or refusal from the airline?
The first refusal from VOLOTEA Airways should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.
DGAC or its European equivalents can be slow. A private court proceeding against VOLOTEA Airways is often more striking.
Frequently Asked Questions: Flight Aviles - Valencia
Everything you need to know about your request under European Union law.