Disrupted flight (EC 261/2004)

Flight compensation VOLOTEA Airways:
Bordeaux — Palma de Mallorca

Planned legal compensation: 250 €

Was your flight between Bordeaux (BOD) and Palma De Mallorca Airport (PMI) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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File your refund for VOLOTEA Airways Bordeaux → Palma de Mallorca

The stress of a cancellation at Bordeaux towards Palma de Mallorca with VOLOTEA Airways gives you a right to a payout. Here are the steps you can take.

Leaving Bordeaux, you are covered by European legislation. The distance of 652 km sets the tier of your legal indemnity. The first tier (≤1500 km) applies.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Bordeaux (BOD)
  • Arrival airport: Palma De Mallorca Airport (PMI)
  • Flight distance: 652 km (~0h49)
  • Applicable compensation: 250 €

This key legislation of European aviation rights covers nearly a billion passengers every year. Yet, over 85% don't bother because they don't know their rights.

How to know if the flight VOLOTEA Airways Bordeaux - Palma de Mallorca is eligible?

Check your real landing time at Palma de Mallorca. If VOLOTEA Airways delayed you over 3h at Palma De Mallorca Airport, your entitlement is confirmed.

Even if VOLOTEA Airways reroutes you, the 250€ compensation still applies if the arrival at Palma de Mallorca exceeds 3 hours.

What are the conditions for VOLOTEA Airways to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Palma de Mallorca.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Bordeaux airport.
  • Airline responsibility: The problem must be attributable to VOLOTEA Airways (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Bordeaux, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your VOLOTEA Airways compensation

In practice, pilot strikes at VOLOTEA Airways are situations where {compensation is almost certain|your chances of getting 250€ are high}. Experts know this and can use it for your case.

An aviation law expert can quickly determine whether the strike that disrupted your VOLOTEA Airways Bordeaux-Palma de Mallorca flight was the airline's responsibility or a third party's.

What are your rights at Bordeaux airport in case of prolonged wait?

Once the delay reaches the regulatory threshold, i.e. 2 hours for flights ≤1500 km, VOLOTEA Airways must automatically provide the regulatory care to all passenger{s} waiting at Bordeaux.

Even in extraordinary circumstances, the right to assistance at Bordeaux remains valid. The hotel is owed if VOLOTEA Airways pushes your flight by a day.

Steps: how to get your 250 € from VOLOTEA Airways?

Initiating a procedure with VOLOTEA Airways for a flight from Bordeaux to Palma de Mallorca can be difficult if you go it alone. Customer service often tends to cite the weather to refuse your claim.

The main benefit: they take on all the complexity and only collect fees if the 250€ are successfully recovered.

How long does it take to get the 250 € compensation?

The irony: the longer VOLOTEA Airways stalls paying your 250€, the more the total amount can increase with interest. Experts know this to speed up settlement.

Digital tools now make it possible to monitor the status of your claim against VOLOTEA Airways on your phone. Short-haul cases are often resolved more quickly.

What to do faced with silence or refusal from the airline?

Know that VOLOTEA Airways doesn't need to justify its refusal immediately. But when you respond with documentation, the obligation to prove shifts {to the airline|onto VOLOTEA Airways}.

Aviation law experts have a vast record of rulings against VOLOTEA Airways, which is a powerful lever in proceedings.

Help & Information

Frequently Asked Questions: Flight Bordeaux - Palma de Mallorca

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled VOLOTEA Airways flight from Bordeaux to Palma de Mallorca?

According to European Regulation EC 261/2004, the distance between BOD and PMI being 652 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from VOLOTEA Airways?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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