Flight compensation VOLOTEA Airways:
Nantes — Florence

Claim and compensation for flight VOLOTEA Airways Nantes - Florence

If your trip departing from Nantes Atlantique Airport and arriving at Firenze / Peretola Airport operated by VOLOTEA Airways was disrupted, you are not alone against the airline.

By taking off from Nantes Atlantique Airport, you are protected by the EU's legal framework. The distance of 1 065 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from VOLOTEA Airways, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight VOLOTEA Airways Nantes - Florence is eligible?

Check your actual arrival time at Florence. If VOLOTEA Airways made you wait more than three hours on the tarmac at Firenze / Peretola Airport, your claim is legitimate.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for VOLOTEA Airways to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Florence.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Nantes airport.
• Airline responsibility: The problem must be attributable to VOLOTEA Airways (technical problem, sick crew, scheduling...).

The impact of a strike on your VOLOTEA Airways compensation

If your VOLOTEA Airways flight from Nantes Atlantique Airport was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at Nantes Atlantique Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Nantes airport in case of prolonged wait?

If Nantes Atlantique Airport airport becomes your temporary residence because of VOLOTEA Airways, know that your essential needs must be covered by the carrier.

Even in extraordinary circumstances, this right to assistance at Nantes remains valid. The hotel is due if VOLOTEA Airways offsets your flight by one night.

Steps: how to get your 250 € from VOLOTEA Airways?

It is strongly recommended to keep your VOLOTEA Airways boarding pass and any communication relating to the delay suffered at Nantes Atlantique Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like VOLOTEA Airways to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Nantes - Florence section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from VOLOTEA Airways should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

DGAC or its European equivalents can be slow. A private court proceeding against VOLOTEA Airways is often more striking.