Flight compensation VOLOTEA Airways:
Nantes — Montpellier

Claim and compensation for flight VOLOTEA Airways Nantes - Montpellier

The NTE - MPL route operated by VOLOTEA Airways experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Nantes and Montpellier (589 km), the European scale provides automatic financial protection in case of failure by VOLOTEA Airways.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if VOLOTEA Airways is a non-EU airline, if the flight takes off from Nantes Atlantique Airport, the European regulation applies in full.

How to know if the flight VOLOTEA Airways Nantes - Montpellier is eligible?

To determine if your trip between Nantes and Montpellier entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for VOLOTEA Airways to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Montpellier.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Nantes airport.
• Airline responsibility: The problem must be attributable to VOLOTEA Airways (technical problem, sick crew, scheduling...).

The impact of a strike on your VOLOTEA Airways compensation

When a social movement disrupts your itinerary to Montpellier, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

On the other hand, if it is the air traffic controllers, the baggage handlers at Nantes Atlantique Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Nantes airport in case of prolonged wait?

If Nantes Atlantique Airport airport becomes your temporary residence because of VOLOTEA Airways, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Nantes Atlantique Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from VOLOTEA Airways?

For your Nantes - Montpellier trip, every minute counts. Note the reasons given by VOLOTEA Airways staff at the Nantes Atlantique Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

On the NTE-MPL line, delays can vary according to the reactivity of VOLOTEA Airways's legal department.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

An unfounded refusal from VOLOTEA Airways is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

DGAC or its European equivalents can be slow. A private court proceeding against VOLOTEA Airways is often more striking.