Flight compensation VOLOTEA Airways:
Venice — Bilbao

How to be compensated by VOLOTEA Airways on the Venice (VCE) - Bilbao (BIO) line

From Venezia / Tessera - Marco Polo Airport airport, your departure with VOLOTEA Airways to Bilbao didn't go as planned? Passengers have strong rights against carriers.

Fortunately, for this specific route with a distance of 1 235 km, EC Regulation 261/2004 requires VOLOTEA Airways to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight VOLOTEA Airways Venice - Bilbao is eligible?

For an VOLOTEA Airways flight from Venice to Bilbao, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.

Keeping your travel documents for the VOLOTEA Airways VCE-BIO flight is crucial to prove that you were present at boarding at Venice.

What are the conditions for VOLOTEA Airways to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Bilbao.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Venice airport.
• Airline responsibility: The problem must be attributable to VOLOTEA Airways (technical problem, sick crew, scheduling...).

The impact of a strike on your VOLOTEA Airways compensation

Not all strikes exempt the company from its obligations. If the delay of your Venice - Bilbao trip is due to an internal strike within VOLOTEA Airways, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, VOLOTEA Airways is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Venice airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Venezia / Tessera - Marco Polo Airport airport, VOLOTEA Airways is required to distribute vouchers to eat and drink.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Venezia / Tessera - Marco Polo Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 250 € from VOLOTEA Airways?

The formal notice letter and the collection of evidence of delay at Bilbao Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual VOLOTEA Airways flight logs and contradict false weather excuses.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from VOLOTEA Airways. An expert can reduce this time by half.

A collective action on the VOLOTEA Airways flight from Venice can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take VOLOTEA Airways's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company VOLOTEA Airways will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.