Disrupted flight (EC 261/2004)

Flight compensation Widerøe:
Bergen — Stavanger

Planned legal compensation: 250 €

Was your flight between Bergen Airport, Flesland (BGO) and Stavanger Airport, Sola (SVG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and compensation Widerøe: route Bergen to Stavanger

If your trip departing from Bergen Airport, Flesland and arriving at Stavanger Airport, Sola operated by Widerøe was disrupted, you are not alone against the airline.

Given the route between Bergen and Stavanger (159 km), the European scale provides automatic financial protection in case of failure by Widerøe.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Bergen Airport, Flesland (BGO)
  • Arrival airport: Stavanger Airport, Sola (SVG)
  • Flight distance: 159 km (~0h12)
  • Applicable compensation: 250 €

This is not a commercial gesture from Widerøe, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Widerøe Bergen - Stavanger is eligible?

Check your actual arrival time at Stavanger. If Widerøe made you wait more than three hours on the tarmac at Stavanger Airport, Sola, your claim is legitimate.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Widerøe to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Stavanger.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Bergen airport.
  • Airline responsibility: The problem must be attributable to Widerøe (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Bergen, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Widerøe compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Widerøe staff (pilots, flight attendants) and an external strike.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Bergen airport in case of prolonged wait?

If Bergen Airport, Flesland airport becomes your temporary residence because of Widerøe, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Bergen Airport, Flesland airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Widerøe?

It is strongly recommended to keep your Widerøe boarding pass and any communication relating to the delay suffered at Bergen Airport, Flesland airport. These documents will be vital for your case.

By entrusting your case regarding flight BGO-SVG to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

On the BGO-SVG line, delays can vary according to the reactivity of Widerøe's legal department.

If your file is particularly solid regarding the incident occurred on the Bergen - Stavanger section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from Widerøe should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Bergen Airport, Flesland airport to prove their faults.

Help & Information

Frequently Asked Questions: Flight Bergen - Stavanger

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Widerøe flight from Bergen to Stavanger?

According to European Regulation EC 261/2004, the distance between BGO and SVG being 159 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Widerøe?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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