Disrupted flight (EC 261/2004)

Flight compensation Wizz Air:
London — Craiova

Planned legal compensation: 400 €

Was your flight between London Luton Airport (LTN) and Craiova Airport (CRA) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to get compensated from Wizz Air on London (LTN) - Craiova (CRA)

Major delay on your Wizz Air flight London ✈ Craiova? This happens to thousands every month. Fortunately: compensation is available.

Regulation 261/2004 is clear: for 1 975 km, Wizz Air is bound by a compensation obligation if boarding is denied.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: London Luton Airport (LTN)
  • Arrival airport: Craiova Airport (CRA)
  • Flight distance: 1 975 km (~2h28)
  • Applicable compensation: 400 €

Unlike what {many think|Wizz Air might suggest}, this payout doesn't depend on the fare. A €30 ticket gives the same rights as an €800 booking.

How to know if the flight Wizz Air London - Craiova is eligible?

Whether your Wizz Air flight London→Craiova was cancelled or you were bumped, the 400€ compensation is potentially owed in each of these scenarios.

If you had a connection are equally covered. If your first Wizz Air segment London→Craiova leads to a missed connection, the total delay at your final destination counts.

What are the conditions for Wizz Air to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Craiova.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at London airport.
  • Airline responsibility: The problem must be attributable to Wizz Air (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from London, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Wizz Air compensation

Not all strike{s} exempt the airline from its obligations. If your London - Craiova delay was caused by an staff strike at Wizz Air, the CJEU have confirmed that this entitles you to a payout.

A strike by ATC services at London Luton Airport or European ATC is an external cause over which Wizz Air has no control.

What are your rights at London airport in case of prolonged wait?

On top of the {financial compensation|400€ indemnity}, EU regulation guarantees what is known as a "right to care". If your flight is delayed at London Luton Airport, Wizz Air must provide you at no cost with food and drinks proportionate to the delay.

Many passengers don't know that transport between the hotel and the airport of London Luton Airport is also covered in the mandatory care required of Wizz Air.

Steps: how to get your 400 € from Wizz Air?

Don't underestimate the resistance from Wizz Air. Between evasive replies and department transfers, the claim is designed to discourage you if you're unsupported.

Skip the complex forms on Wizz Air's website. Use a passenger defence portal to lock in your 400€ payout. For a medium-haul, the 400€ stake fully justifies professional help.

How long does it take to get the 400 € compensation?

Stay determined despite Wizz Air's non-response. It's a calculated strategy to make you abandon. Statistics show that the majority of passengers drop their claim before resolution.

A group claim on the Wizz Air flight from London can also be a means to {get your funds|recover your 400€} more efficiently.

What to do faced with silence or refusal from the airline?

Data shows that a majority of first rejections from Wizz Air don't hold up when challenged by a documented counter-claim. Don't stop at the first hurdle.

As a final step, it is a legal summons that typically triggers payment. Wizz Air will nearly invariably prefer to settle the 400€ rather than incur additional legal costs for a case it knows it will lose in court.

Help & Information

Frequently Asked Questions: Flight London - Craiova

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Wizz Air flight from London to Craiova?

According to European Regulation EC 261/2004, the distance between LTN and CRA being 1 975 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Wizz Air?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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