Disrupted flight (EC 261/2004)

Flight compensation Aegean Airlines:
Athens — Kos

Planned legal compensation: 250 €

Was your flight between Eleftherios Venizelos International Airport (ATH) and Kos Airport (KGS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to be compensated by Aegean Airlines on the Athens (ATH) - Kos (KGS) line

No one likes waiting for hours at the airport. If Aegean Airlines did not respect its scheduled times for your Athens - Kos flight, the law is on your side.

Directive 261/2004 is clear: for 306 km of flight, the company Aegean Airlines is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Eleftherios Venizelos International Airport (ATH)
  • Arrival airport: Kos Airport (KGS)
  • Flight distance: 306 km (~0h23)
  • Applicable compensation: 250 €

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Aegean Airlines Athens - Kos is eligible?

For an Aegean Airlines flight from Athens to Kos, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.

An unexpected cancellation or a diverted flight from Eleftherios Venizelos International Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for Aegean Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Kos.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Athens airport.
  • Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Athens, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Aegean Airlines compensation

When a social movement disrupts your itinerary to Kos Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Athens airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Eleftherios Venizelos International Airport, Aegean Airlines must provide you with free meals and refreshments in reasonable quantity given the delay.

Some passengers are unaware that transportation between the hotel and Eleftherios Venizelos International Airport terminal is also included in the legal package due by Aegean Airlines.

Steps: how to get your 250 € from Aegean Airlines?

Getting justice against carrier Aegean Airlines requires perseverance. No response or standardized refusals are common tactics.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Aegean Airlines.

How long does it take to get the 250 € compensation?

A frequent question concerns processing times. A claim filed directly with Aegean Airlines customer service can take several weeks or even months before getting a response.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Aegean Airlines systems.

What to do faced with silence or refusal from the airline?

The first refusal from Aegean Airlines should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Eleftherios Venizelos International Airport airport to prove their faults.

Help & Information

Frequently Asked Questions: Flight Athens - Kos

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Aegean Airlines flight from Athens to Kos?

According to European Regulation EC 261/2004, the distance between ATH and KGS being 306 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Aegean Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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