Flight compensation Aegean Airlines:
Athens — Moscow

Refund and compensation Aegean Airlines: route Athens to Moscow

The ATH - DME route operated by Aegean Airlines experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 2 206 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Aegean Airlines is a non-EU airline, if the flight takes off from Eleftherios Venizelos International Airport, the European regulation applies in full.

How to know if the flight Aegean Airlines Athens - Moscow is eligible?

Don't confuse ticket refund and legal compensation! Even if Aegean Airlines offers you a voucher for your Athens - Moscow flight, you can still claim the 400 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Athens, the regulation applies in the same way.

What are the conditions for Aegean Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Moscow.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Athens airport.
• Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Aegean Airlines compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Aegean Airlines staff (pilots, flight attendants) and an external strike.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Athens airport in case of prolonged wait?

During these long hours of waiting in the Eleftherios Venizelos International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Eleftherios Venizelos International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Aegean Airlines?

It is strongly recommended to keep your Aegean Airlines boarding pass and any communication relating to the delay suffered at Eleftherios Venizelos International Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight ATH-DME to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

On the ATH-DME line, delays can vary according to the reactivity of Aegean Airlines's legal department.

Recovering 400 € has never been faster thanks to the interconnection between defense platforms and Aegean Airlines systems.

What to do faced with silence or refusal from the airline?

The first refusal from Aegean Airlines should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Eleftherios Venizelos International Airport airport to prove their faults.