Disrupted flight (EC 261/2004)

Flight compensation Aegean Airlines:
Athens — Moscow

Planned legal compensation: 400 €

Was your flight between Eleftherios Venizelos International Airport (ATH) and Domodedovo International Airport (DME) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Aegean Airlines passengers Athens-Moscow: your guide to get compensated

The route ATH - DME by Aegean Airlines was disrupted? Whatever the cause, you could qualify for financial compensation.

With 2 206 km between Eleftherios Venizelos International Airport and Domodedovo International Airport, EU regulation grants you a fixed indemnity of 400€ per passenger.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Eleftherios Venizelos International Airport (ATH)
  • Arrival airport: Domodedovo International Airport (DME)
  • Flight distance: 2 206 km (~2h45)
  • Applicable compensation: 400 €

Good to know? Even if Aegean Airlines is a airline based outside the EU, if the flight takes off from Eleftherios Venizelos International Airport, CE 261 applies in full.

How to know if the flight Aegean Airlines Athens - Moscow is eligible?

Distinguish between fare reimbursement and statutory indemnity! Even if Aegean Airlines proposes a voucher for your Athens - Moscow flight, you can still claim the cash sum of 400€ guaranteed by the regulation.

In the case of a flight suppression, if you were informed fewer than two weeks before your departure from Athens, the CE 261 applies equally.

What are the conditions for Aegean Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Moscow.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Athens airport.
  • Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Athens, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Aegean Airlines compensation

The principle is clear: if Aegean Airlines's staff stop work, it is a risk that {the airline|Aegean Airlines} should have anticipated. Therefore, {your compensation|the 400€} remains owed.

The key question is invariably: which staff stopped work? If {the answer is yes|it's Aegean Airlines's employees}, {you're entitled to 400€|compensation is owed}. If it's a third party, only care remains.

What are your rights at Athens airport in case of prolonged wait?

On top of the {financial compensation|400€ indemnity}, EU regulation guarantees what is known as a "right to care". If your flight is delayed at Eleftherios Venizelos International Airport, Aegean Airlines must provide you at no cost with food and drinks proportionate to the delay.

The complete chain of care comprises: drinks and snacks, full meals proportionate to the wait, calls or emails, and hotel with shuttles if an overnight stay is needed. All of this paid by Aegean Airlines.

Steps: how to get your 400 € from Aegean Airlines?

It is essential to save your Aegean Airlines ticket and every email related to the delay at Eleftherios Venizelos International Airport. These documents are vital for building your case.

By delegating your ATH→DME case to specialist partners, you enjoy the "No Win, No Fee" principle (no cost if unsuccessful).

How long does it take to get the 400 € compensation?

Every week of delay in processing your Athens→Moscow case potentially accrues late-payment penalties {in your favour|against Aegean Airlines}. This is a lever that experts use systematically.

Current tools compress the recovery cycle to 4 to 8 weeks for the vast majority of cases {like yours|such as Aegean Airlines Athens-Moscow}.

What to do faced with silence or refusal from the airline?

A refusal is never final. It's often a first step in the claims process that professionals overcome routinely. Refuse to let this barrier deprive you of your 400€ rightfully owed.

The threat of court action often suffices to {make Aegean Airlines yield|unlock payment}. Airlines know that court fees would greatly surpass the 400€ owed.

Help & Information

Frequently Asked Questions: Flight Athens - Moscow

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Aegean Airlines flight from Athens to Moscow?

According to European Regulation EC 261/2004, the distance between ATH and DME being 2 206 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Aegean Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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