Flight compensation Aegean Airlines:
Athens — St. Petersburg

Procedure: Aegean Airlines flight compensation from Athens to St. Petersburg

Have you experienced a major inconvenience during your trip between Athens and St. Petersburg with Aegean Airlines? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Fortunately, for this specific route with a distance of 2 472 km, EC Regulation 261/2004 requires Aegean Airlines to pay you financial compensation.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Aegean Airlines Athens - St. Petersburg is eligible?

For an Aegean Airlines flight from Athens to St. Petersburg, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.

An unexpected cancellation or a diverted flight from Eleftherios Venizelos International Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Aegean Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at St. Petersburg.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Athens airport.
• Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Aegean Airlines compensation

Not all strikes exempt the company from its obligations. If the delay of your Athens - St. Petersburg trip is due to an internal strike within Aegean Airlines, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Eleftherios Venizelos International Airport or European air traffic control is an external cause over which Aegean Airlines has no control.

What are your rights at Athens airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Eleftherios Venizelos International Airport, Aegean Airlines must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Eleftherios Venizelos International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 400 € from Aegean Airlines?

The formal notice letter and the collection of evidence of delay at Pulkovo Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Don't fill out complex forms on the Aegean Airlines website. Go through a passenger defense portal to secure your 400 € indemnity.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Aegean Airlines. An expert can reduce this time by half.

A collective action on the Aegean Airlines flight from Athens can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company Aegean Airlines will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.