Flight compensation Aegean Airlines:
Heraklion — Tel-aviv

Claim and compensation for flight Aegean Airlines Heraklion - Tel-aviv

If your trip departing from Heraklion International Nikos Kazantzakis Airport and arriving at Ben Gurion International Airport operated by Aegean Airlines was disrupted, you are not alone against the airline.

Given the route between Heraklion and Tel-aviv (971 km), the European scale provides automatic financial protection in case of failure by Aegean Airlines.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Aegean Airlines.

How to know if the flight Aegean Airlines Heraklion - Tel-aviv is eligible?

Don't confuse ticket refund and legal compensation! Even if Aegean Airlines offers you a voucher for your Heraklion - Tel-aviv flight, you can still claim the 250 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Heraklion, the regulation applies in the same way.

What are the conditions for Aegean Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Tel-aviv.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Heraklion airport.
• Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Aegean Airlines compensation

Don't be fooled by Aegean Airlines's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Even if 250 € is not payable due to an external strike at Heraklion, assistance (meals/hotel) remains mandatory for Aegean Airlines.

What are your rights at Heraklion airport in case of prolonged wait?

If Heraklion International Nikos Kazantzakis Airport airport becomes your temporary residence because of Aegean Airlines, know that your essential needs must be covered by the carrier.

Your forced stay at Heraklion shouldn't cost you a penny more than originally planned for your HER-TLV trip.

Steps: how to get your 250 € from Aegean Airlines?

It is strongly recommended to keep your Aegean Airlines boarding pass and any communication relating to the delay suffered at Heraklion International Nikos Kazantzakis Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight HER-TLV to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Heraklion to Ben Gurion International Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Aegean Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Aegean Airlines's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.