Disrupted flight (EC 261/2004)

Flight compensation Aegean Airlines:
Moscow — Kos

Planned legal compensation: 400 €

Was your flight between Domodedovo International Airport (DME) and Kos Airport (KGS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Aegean Airlines passengers Moscow-Kos: your guide to get compensated

If your journey from Domodedovo International Airport to Kos Airport operated by Aegean Airlines was disrupted, you are not alone when dealing with the carrier.

With 2 225 km between Domodedovo International Airport and Kos Airport, EU regulation grants you a fixed indemnity of 400€ per passenger.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Domodedovo International Airport (DME)
  • Arrival airport: Kos Airport (KGS)
  • Flight distance: 2 225 km (~2h47)
  • Applicable compensation: 400 €

This is not a goodwill gesture from Aegean Airlines, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Aegean Airlines Moscow - Kos is eligible?

Three conditions must be met to trigger your right to 400€: {delay exceeds 3h at Kos|flight cancelled less than 14 days before|boarding denied} — and {the cause is attributable to|Aegean Airlines is responsible for|the fault lies with} Aegean Airlines.

A little-known fact: you have 5 years in France to file your claim against Aegean Airlines for the Moscow→Kos flight. Don't assume it's impossible to claim if the incident was some time ago.

What are the conditions for Aegean Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Kos.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Moscow airport.
  • Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Moscow, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Aegean Airlines compensation

The CJEU has definitively ruled: staff strikes are not force majeure for carriers. This precedent is authoritative across all 27 EU member states.

Even if the 400€ are not payable due to an external strike at Moscow, assistance (meals/hotel) stays the responsibility of Aegean Airlines. Never forget this.

What are your rights at Moscow airport in case of prolonged wait?

During those long hours in the terminal at Domodedovo International Airport, know that Aegean Airlines has a legal obligation to ensure your comfort. This covers meals, but also the ability to make two calls free of charge.

Your forced stay at Moscow should not cost you a single extra cent beyond your original booking for DME→KGS. For a medium-haul, accommodation costs at Moscow can be significant — Aegean Airlines must cover them.

Steps: how to get your 400 € from Aegean Airlines?

The battle to recover 400€ from Aegean Airlines starts with sending a formal complaint. {Without a response within 6 weeks|If Aegean Airlines doesn't reply}, court action is the next step.

This is where lawyers and expert services come in. By engaging a expert service, you assess eligibility in minutes and delegate the entire process to recover your 400€ with peace of mind.

How long does it take to get the 400 € compensation?

Stay determined despite Aegean Airlines's non-response. It's a calculated strategy to make you abandon. Statistics show that the majority of passengers drop their claim before resolution.

Think about it: without lifting a finger, experts operate to recover your 400€ for the Aegean Airlines Moscow-Kos flight. That's the luxury of delegation.

What to do faced with silence or refusal from the airline?

Don't take at face value Aegean Airlines's email claiming that Moscow's airport was blocked by snow without consulting certified METAR data.

The success rate of specialist firms against Aegean Airlines approaches 98% when the claim is legitimate. This proves the strength of Regulation CE 261 against unjustified refusals.

Help & Information

Frequently Asked Questions: Flight Moscow - Kos

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Aegean Airlines flight from Moscow to Kos?

According to European Regulation EC 261/2004, the distance between DME and KGS being 2 225 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Aegean Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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