Flight compensation Aegean Airlines:
Sitia — Kasos

How to be compensated by Aegean Airlines on the Sitia (JSH) - Kasos (KSJ) line

From Sitia Airport airport, your departure with Aegean Airlines to Kasos didn't go as planned? Passengers have strong rights against carriers.

Fortunately, for this specific route with a distance of 77 km, EC Regulation 261/2004 requires Aegean Airlines to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Aegean Airlines Sitia - Kasos is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Kasos Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Aegean Airlines owes you 250 €.

The compensation also covers boarding denials (overbooking). If Aegean Airlines sold more seats than planned and you stay on the tarmac at Sitia Airport, the 250 € compensation is automatic.

What are the conditions for Aegean Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Kasos.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Sitia airport.
• Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Aegean Airlines compensation

A work stoppage of Aegean Airlines crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

A strike by weather services at Sitia Airport or European air traffic control is an external cause over which Aegean Airlines has no control.

What are your rights at Sitia airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Sitia Airport, Aegean Airlines must provide you with free meals and refreshments in reasonable quantity given the delay.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Sitia Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 250 € from Aegean Airlines?

The formal notice letter and the collection of evidence of delay at Kasos Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Aegean Airlines.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Sitia to Kasos Airport can drag on if you don't follow up.

By entrusting the recovery of your 250 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Sitia - Kasos line.

Experts in aviation law have a colossal history of Aegean Airlines convictions, which is a decisive advantage.