Flight compensation CityJet:
Dublin — London

How to claim your money from CityJet on Dublin (DUB) → London (LCY)

Your CityJet flight from Dublin to London was disrupted? Act now: CE 261 entitles you to compensation.

The good news is, for this journey of 478 km, Regulation CE 261/2004 obliges CityJet to provide financial compensation. On a short-haul flight like this, a specific compensation tier applies.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Unlike what {many think|CityJet might suggest}, this payout doesn't depend on the fare. A €30 ticket gives the same rights as an €800 booking.

How to know if the flight CityJet Dublin - London is eligible?

The 3-hour threshold is measured at the moment the aircraft doors are unlocked at London City Airport. If the delay is confirmed and the disruption is not due to extraordinary circumstances, CityJet owes you 250€.

An sudden suppression or a rerouted flight from Dublin Airport without a satisfactory solution qualifies for the same 250€ indemnity.

What are the conditions for CityJet to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at London.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Dublin airport.
• Airline responsibility: The problem must be attributable to CityJet (technical problem, sick crew, scheduling...).

The impact of a strike on your CityJet compensation

A work stoppage by CityJet's crews is considered inherent to the ordinary activity of the carrier and is no longer a valid justification to refuse the 250€.

A strike by ATC services at Dublin Airport or European ATC is an external cause over which CityJet has no control.

What are your rights at Dublin airport in case of prolonged wait?

Care is due after 2h of delay for this route. CityJet must guarantee the wellbeing of passengers stranded at Dublin. This 2-hour threshold applies to flights ≤1500 km.

Lots of travellers are unaware that transfers between the accommodation and the terminal at Dublin Airport is also included in the legal package owed by CityJet.

Steps: how to get your 250 € from CityJet?

The registered letter and collecting evidence of the delay at London City Airport (delay certificate) are mandatory requirements to challenge {the airline|CityJet}.

Avoid the tedious paperwork on CityJet's website. Choose a specialist platform to secure your 250€ indemnity. Even for a short flight, expert support makes a difference.

How long does it take to get the 250 € compensation?

The irony: the longer CityJet stalls paying your 250€, the more the total amount can increase with interest. Experts know this to speed up settlement.

By opting for a platform with no upfront costs, you have nothing to lose. If the 250€ case fails, you pay nothing. It's that simple.

What to do faced with silence or refusal from the airline?

It is quite common for CityJet's systems to refuse by default your initial claim under a generic pretext that is unfounded.

As a final step, it is a legal summons that typically triggers payment. CityJet will nearly invariably prefer to settle the 250€ rather than incur additional legal costs for a case it knows it will lose in court.