Flight compensation CityJet:
Dublin — London

How to be compensated by CityJet on the Dublin (DUB) - London (LCY) line

Have you experienced a major inconvenience during your trip between Dublin and London with CityJet? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Fortunately, for this specific route with a distance of 478 km, EC Regulation 261/2004 requires CityJet to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight CityJet Dublin - London is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at London City Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, CityJet owes you 250 €.

An unexpected cancellation or a diverted flight from Dublin Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for CityJet to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at London.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Dublin airport.
• Airline responsibility: The problem must be attributable to CityJet (technical problem, sick crew, scheduling...).

The impact of a strike on your CityJet compensation

Don't be fooled by CityJet's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, CityJet is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Dublin airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. CityJet must ensure the well-being of its passengers stuck at Dublin.

Some passengers are unaware that transportation between the hotel and Dublin Airport terminal is also included in the legal package due by CityJet.

Steps: how to get your 250 € from CityJet?

The formal notice letter and the collection of evidence of delay at London City Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual CityJet flight logs and contradict false weather excuses.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Dublin to London City Airport can drag on if you don't follow up.

A collective action on the CityJet flight from Dublin can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

Experts in aviation law have a colossal history of CityJet convictions, which is a decisive advantage.