Disrupted flight (EC 261/2004)

Flight compensation CityJet:
London — Dublin

Planned legal compensation: 250 €

Was your flight between London City Airport (LCY) and Dublin Airport (DUB) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and reimbursement for CityJet: London to Dublin

Denied boarding on CityJet London - Dublin entitles you to up to 250€. Find out if you're eligible.

Departing from London City Airport, you are protected by EU law. The distance of 478 km determines the amount of your compensation. The first tier (≤1500 km) applies.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: London City Airport (LCY)
  • Arrival airport: Dublin Airport (DUB)
  • Flight distance: 478 km (~0h36)
  • Applicable compensation: 250 €

The case law of the CJEU has strengthened these rights over the years, making Regulation 261/2004 a powerful tool against failings by carriers like CityJet.

How to know if the flight CityJet London - Dublin is eligible?

Verify your actual arrival time at Dublin. If CityJet made you wait more than three hours at Dublin Airport, your right is established.

Note that the distance of 478 km fully justifies the 250€ compensation tier. This amount is fixed and {the airline|CityJet} cannot override it through its own general conditions of sale.

What are the conditions for CityJet to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Dublin.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at London airport.
  • Airline responsibility: The problem must be attributable to CityJet (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from London, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your CityJet compensation

In practice, pilot strikes at CityJet are situations where {compensation is almost certain|your chances of getting 250€ are high}. Experts know this and can use it for your case.

Even if the 250€ are not payable due to an external strike at London, assistance (meals/hotel) stays the responsibility of CityJet. Never forget this.

What are your rights at London airport in case of prolonged wait?

An often-forgotten point: the right to care applies even {in extraordinary circumstances|when force majeure is invoked|when the 250€ indemnity is not owed}. Even if CityJet is exempt from the payout, care is still owed.

In case of a next-day flight delay, the regulation stipulates that hotel accommodation and transfers to and from London City Airport are fully at the airline's expense.

Steps: how to get your 250 € from CityJet?

Launching a procedure with CityJet for a flight from London to Dublin can be daunting if you go it alone. Customer service often tends to cite the weather to refuse your claim.

If you lack availability for months of back-and-forth, outsourcing your case to legal experts is the most effective way to see your 250€ arrive in your bank account.

How long does it take to get the 250 € compensation?

The paradox: the longer CityJet delays paying your 250€, the more the final bill risks growing in penalties. Lawyers exploit this fact to force the airline's hand.

By entrusting the recovery of your 250€ to a trusted partner, you spare yourself months of waiting and the stress of seeing your case ignored, as chasing are handled by legal experts.

What to do faced with silence or refusal from the airline?

Bear in mind that CityJet isn't required to substantiate its refusal in its first reply. But as soon as you contest with the right arguments, the burden of proof falls {to the airline|onto CityJet}.

As a final step, it is a legal summons that typically triggers payment. CityJet will nearly invariably prefer to settle the 250€ rather than incur additional legal costs for a case it knows it will lose in court.

Help & Information

Frequently Asked Questions: Flight London - Dublin

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled CityJet flight from London to Dublin?

According to European Regulation EC 261/2004, the distance between LCY and DUB being 478 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from CityJet?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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