Flight compensation CityJet:
London — Dublin

Refund and compensation CityJet: route London to Dublin

If your trip departing from London City Airport and arriving at Dublin Airport operated by CityJet was disrupted, you are not alone against the airline.

By taking off from London City Airport, you are protected by the EU's legal framework. The distance of 478 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like CityJet.

How to know if the flight CityJet London - Dublin is eligible?

Check your actual arrival time at Dublin. If CityJet made you wait more than three hours on the tarmac at Dublin Airport, your claim is legitimate.

Also note that the distance of 478 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for CityJet to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Dublin.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at London airport.
• Airline responsibility: The problem must be attributable to CityJet (technical problem, sick crew, scheduling...).

The impact of a strike on your CityJet compensation

Not all strikes exempt the company from its obligations. If the delay of your London - Dublin trip is due to an internal strike within CityJet, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, CityJet is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at London airport in case of prolonged wait?

During these long hours of waiting in the London City Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at London shouldn't cost you a penny more than originally planned for your LCY-DUB trip.

Steps: how to get your 250 € from CityJet?

Starting a procedure against CityJet for a flight from London to Dublin can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 250 € without stress.

How long does it take to get the 250 € compensation?

Airlines like CityJet sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against CityJet on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

Experts in aviation law have a colossal history of CityJet convictions, which is a decisive advantage.