Flight compensation CityJet:
London — Rotterdam

Get your CityJet flight compensation for the route London - Rotterdam

No one likes waiting for hours at the airport. If CityJet did not respect its scheduled times for your London - Rotterdam flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 306 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight CityJet London - Rotterdam is eligible?

The compensation for flight LCY-RTM is compensation for lost time and not a simple refund of airport taxes.

An unexpected cancellation or a diverted flight from London City Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for CityJet to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Rotterdam.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at London airport.
• Airline responsibility: The problem must be attributable to CityJet (technical problem, sick crew, scheduling...).

The impact of a strike on your CityJet compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by CityJet staff (pilots, flight attendants) and an external strike.

On the other hand, if it is the air traffic controllers, the baggage handlers at London City Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at London airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. CityJet must ensure the well-being of its passengers stuck at London.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at London City Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 250 € from CityJet?

The formal notice letter and the collection of evidence of delay at Rotterdam Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual CityJet flight logs and contradict false weather excuses.

How long does it take to get the 250 € compensation?

A frequent question concerns processing times. A claim filed directly with CityJet customer service can take several weeks or even months before getting a response.

If your file is particularly solid regarding the incident occurred on the London - Rotterdam section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from CityJet is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from London City Airport airport to prove their faults.