Flight compensation CityJet:
Paris — London
Was your flight between Paris-Orly Airport (ORY) and London City Airport (LCY) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Guide: compensation for CityJet flight from Paris to London
Nobody likes waiting for hours at the airport. If CityJet failed to meet its timetable for your Paris → London flight, EU law backs you up.
Fortunately, for this route of 351 km, Regulation CE 261/2004 requires CityJet to pay you a fixed indemnity. On a short-haul flight like this, a specific compensation tier applies.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Paris-Orly Airport (ORY)
- Arrival airport: London City Airport (LCY)
- Flight distance: 351 km (~0h26)
- Applicable compensation: 250 €
Note: only extraordinary circumstances (extreme weather, airspace closures, security threats) relieve CityJet from payment. Otherwise, the payout is owed.
How to know if the flight CityJet Paris - London is eligible?
The 3-hour threshold is calculated when the aircraft doors open at London City Airport. If this applies and the cancellation wasn't caused by force majeure, CityJet must pay you 250€.
In summary: three situations trigger the 250€ payment on CityJet Paris-London: late arrival over 180 minutes, last-minute cancellation, or involuntary denied boarding. Determine your situation right now.
What are the conditions for CityJet to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at London.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Paris airport.
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Airline responsibility: The problem must be attributable to CityJet (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Paris, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your CityJet compensation
Be vigilant: CityJet might cite a disruption without clarifying whether it was its own staff or airport personnel. This distinction changes everything for your {case|right to 250€}.
However, if ground handlers at Paris-Orly Airport or screening personnel take action, this constitutes an extraordinary circumstance. In this scenario, the 250€ are not owed.
What are your rights at Paris airport in case of prolonged wait?
If Paris-Orly Airport becomes your temporary home because of CityJet, know that your basic needs must be met by the airline. Assistance is due from 2 hours for flights of this distance.
If you already paid for meals at Paris-Orly Airport due to CityJet's fault, collect every receipt. You are entitled to refund of every euro spent on top of the 250€ indemnity.
Steps: how to get your 250 € from CityJet?
The registered letter and collecting evidence of the delay at London City Airport (delay certificate) are mandatory requirements to challenge {the airline|CityJet}.
To boost your odds of winning, engage a specialist firm. These professionals know the case law and won't be intimidated against CityJet's lawyers.
How long does it take to get the 250 € compensation?
Every week of delay in processing your Paris→London case potentially accrues late-payment penalties {in your favour|against CityJet}. This is a lever that experts use systematically.
Current tools compress the recovery cycle to 4 to 8 weeks for the vast majority of cases {like yours|such as CityJet Paris-London}.
What to do faced with silence or refusal from the airline?
An unjustified rejection from CityJet is a tactic that specialist lawyers know how to dismantle by citing the right articles of Regulation 261.
Refuse to allow CityJet to retain the {money|250€} that is legally owed to you. The longer you wait without action is a win for {the airline|CityJet} and time lost for you.
Frequently Asked Questions: Flight Paris - London
Everything you need to know about your request under European Union law.