Flight compensation Flybe:
Faro — Southampton

Refund and compensation Flybe: route Faro to Southampton

The FAO - SOU route operated by Flybe experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 1 636 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Flybe, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Flybe Faro - Southampton is eligible?

To determine if your trip between Faro and Southampton entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 1 636 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Flybe to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Southampton.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Faro airport.
• Airline responsibility: The problem must be attributable to Flybe (technical problem, sick crew, scheduling...).

The impact of a strike on your Flybe compensation

A work stoppage of Flybe crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

Even if 400 € is not payable due to an external strike at Faro, assistance (meals/hotel) remains mandatory for Flybe.

What are your rights at Faro airport in case of prolonged wait?

Don't buy your food without first asking Flybe for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Faro Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Flybe?

For your Faro - Southampton trip, every minute counts. Note the reasons given by Flybe staff at the Faro Airport counter during the incident.

By entrusting your case regarding flight FAO-SOU to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Airlines like Flybe sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Flybe on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Faro - Southampton line.

In the last instance, it is the summons to court that often unlocks the payment. The company Flybe will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.