Flight compensation LAN Airlines:
Madrid — Sao Paulo

Get your LAN Airlines flight compensation for the route Madrid - Sao Paulo

Have you experienced a major inconvenience during your trip between Madrid and Sao Paulo with LAN Airlines? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 8 378 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight LAN Airlines Madrid - Sao Paulo is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at São Paulo International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, LAN Airlines owes you 600 €.

The compensation also covers boarding denials (overbooking). If LAN Airlines sold more seats than planned and you stay on the tarmac at Madrid Barajas International Airport, the 600 € compensation is automatic.

What are the conditions for LAN Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Sao Paulo.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Madrid airport.
• Airline responsibility: The problem must be attributable to LAN Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your LAN Airlines compensation

If your LAN Airlines flight from Madrid Barajas International Airport was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at Madrid Barajas International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 600 € will not be due.

What are your rights at Madrid airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Madrid Barajas International Airport, LAN Airlines must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Madrid Barajas International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 600 € from LAN Airlines?

The amicable route with LAN Airlines to recover 600 € often fails without a technical and legal file.

Don't fill out complex forms on the LAN Airlines website. Go through a passenger defense portal to secure your 600 € indemnity.

How long does it take to get the 600 € compensation?

On the MAD-GRU line, delays can vary according to the reactivity of LAN Airlines's legal department.

If your file is particularly solid regarding the incident occurred on the Madrid - Sao Paulo section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from LAN Airlines is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

For your 600 €, don't compromise with LAN Airlines without the opinion of a professional who knows the real value of your prejudice at Madrid.