Disrupted flight (EC 261/2004)

Flight compensation Olympic Airlines:
London — Athens

Planned legal compensation: 400 €

Was your flight between London Heathrow Airport (LHR) and Eleftherios Venizelos International Airport (ATH) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to be compensated by Olympic Airlines on the London (LHR) - Athens (ATH) line

Have you experienced a major inconvenience during your trip between London and Athens with Olympic Airlines? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 2 427 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: London Heathrow Airport (LHR)
  • Arrival airport: Eleftherios Venizelos International Airport (ATH)
  • Flight distance: 2 427 km (~3h02)
  • Applicable compensation: 400 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Olympic Airlines London - Athens is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Eleftherios Venizelos International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Olympic Airlines owes you 400 €.

An unexpected cancellation or a diverted flight from London Heathrow Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Olympic Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Athens.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at London airport.
  • Airline responsibility: The problem must be attributable to Olympic Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from London, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Olympic Airlines compensation

If your Olympic Airlines flight from London Heathrow Airport was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at London Heathrow Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at London airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Olympic Airlines must ensure the well-being of its passengers stuck at London.

Some passengers are unaware that transportation between the hotel and London Heathrow Airport terminal is also included in the legal package due by Olympic Airlines.

Steps: how to get your 400 € from Olympic Airlines?

The amicable route with Olympic Airlines to recover 400 € often fails without a technical and legal file.

Don't fill out complex forms on the Olympic Airlines website. Go through a passenger defense portal to secure your 400 € indemnity.

How long does it take to get the 400 € compensation?

On the LHR-ATH line, delays can vary according to the reactivity of Olympic Airlines's legal department.

Recovering 400 € has never been faster thanks to the interconnection between defense platforms and Olympic Airlines systems.

What to do faced with silence or refusal from the airline?

The first refusal from Olympic Airlines should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

DGAC or its European equivalents can be slow. A private court proceeding against Olympic Airlines is often more striking.

Help & Information

Frequently Asked Questions: Flight London - Athens

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Olympic Airlines flight from London to Athens?

According to European Regulation EC 261/2004, the distance between LHR and ATH being 2 427 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Olympic Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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