Flight compensation Olympic Airlines:
Thessaloniki — Chania

Refund and compensation Olympic Airlines: route Thessaloniki to Chania

The SKG - CHQ route operated by Olympic Airlines experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

By taking off from Thessaloniki Macedonia International Airport, you are protected by the EU's legal framework. The distance of 564 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Olympic Airlines.

How to know if the flight Olympic Airlines Thessaloniki - Chania is eligible?

To determine if your trip between Thessaloniki and Chania entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 564 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Olympic Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Chania.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Thessaloniki airport.
• Airline responsibility: The problem must be attributable to Olympic Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Olympic Airlines compensation

If your Olympic Airlines flight from Thessaloniki Macedonia International Airport was cancelled due to an internal union strike, you are eligible for legal repair.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Thessaloniki - Chania flight.

What are your rights at Thessaloniki airport in case of prolonged wait?

If Thessaloniki Macedonia International Airport airport becomes your temporary residence because of Olympic Airlines, know that your essential needs must be covered by the carrier.

Even in extraordinary circumstances, this right to assistance at Thessaloniki remains valid. The hotel is due if Olympic Airlines offsets your flight by one night.

Steps: how to get your 250 € from Olympic Airlines?

For your Thessaloniki - Chania trip, every minute counts. Note the reasons given by Olympic Airlines staff at the Thessaloniki Macedonia International Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Olympic Airlines to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Thessaloniki - Chania section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from Olympic Airlines is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

DGAC or its European equivalents can be slow. A private court proceeding against Olympic Airlines is often more striking.