Disrupted flight (EC 261/2004)

Flight compensation Olympic Airlines:
Thessaloniki — Chania

Planned legal compensation: 250 €

Was your flight between Thessaloniki Macedonia International Airport (SKG) and Chania International Airport (CHQ) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and reimbursement for Olympic Airlines: Thessaloniki to Chania

The endless wait at Thessaloniki Macedonia International Airport towards Chania with Olympic Airlines doesn't have to go uncompensated. Let's explore your options.

Departing from Thessaloniki Macedonia International Airport, you are protected by EU law. The distance of 564 km determines the amount of your compensation. The first tier (≤1500 km) applies.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Thessaloniki Macedonia International Airport (SKG)
  • Arrival airport: Chania International Airport (CHQ)
  • Flight distance: 564 km (~0h42)
  • Applicable compensation: 250 €

The rulings of the EU Court of Justice has reinforced these rights since 2004, making Regulation 261/2004 an effective shield against abuses by carriers like Olympic Airlines.

How to know if the flight Olympic Airlines Thessaloniki - Chania is eligible?

To check if your flight between Thessaloniki and Chania is eligible for a payout, the main criterion is the arrival delay ({not the departure delay|measured at Chania International Airport}). It must be greater than 3 hours.

Remember that the distance of 564 km perfectly matches the 250€ compensation tier. This amount is non-negotiable and {the airline|Olympic Airlines} cannot deviate from it through its own terms and conditions.

What are the conditions for Olympic Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Chania.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Thessaloniki airport.
  • Airline responsibility: The problem must be attributable to Olympic Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Thessaloniki, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Olympic Airlines compensation

The principle is clear: if Olympic Airlines's staff stop work, it is a risk that {the airline|Olympic Airlines} should have anticipated. Therefore, {your compensation|the 250€} remains owed.

However, if ground handlers at Thessaloniki Macedonia International Airport or screening personnel take action, this constitutes an extraordinary circumstance. In this scenario, the 250€ are not owed.

What are your rights at Thessaloniki airport in case of prolonged wait?

If Thessaloniki Macedonia International Airport turns into your involuntary base because of Olympic Airlines, the law stipulates that your essential requirements must be covered by the carrier. Assistance is due from 2 hours for flights of this distance.

The full package of assistance includes: refreshments, hot meals if the delay warrants it, two free communications, and accommodation plus transfers if the flight is postponed. Everything paid by Olympic Airlines.

Steps: how to get your 250 € from Olympic Airlines?

For your Thessaloniki - Chania flight, every detail matters. Note down the explanations provided by Olympic Airlines staff at Thessaloniki Macedonia International Airport during the disruption.

If you don't have the time for lengthy email exchanges, delegating your claim to specialists is the fastest way to see your 250€ credited in your account.

How long does it take to get the 250 € compensation?

Every day of delay in processing your Thessaloniki-Chania case can generate legal interest {in your favour|against Olympic Airlines}. This is a advantage that lawyers exploit effectively.

The advantage of delegating your claim to a LegalTech firm is that they can speed up the process through industrialised follow-up and the prospect of litigation.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Olympic Airlines is a practice that experts know perfectly how to counter by invoking the relevant provisions of Regulation 261.

For your 250€, don't settle with Olympic Airlines without the advice of a professional who knows the full scope of your claim for Thessaloniki→Chania.

Help & Information

Frequently Asked Questions: Flight Thessaloniki - Chania

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Olympic Airlines flight from Thessaloniki to Chania?

According to European Regulation EC 261/2004, the distance between SKG and CHQ being 564 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Olympic Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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