Flight compensation TAP Portugal:
Lisbon — Boston

TAP Portugal flight Lisbon → Boston: guide on a refund

Regularly, many passengers suffer delays on Lisbon - Boston with TAP Portugal. Most don't know they can claim financial compensation.

On this journey of 5 124 km, each traveller impacted by {a significant delay|a cancellation attributable to TAP Portugal} can claim 600€ in payout. This is a right guaranteed by law.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Note that this regulation applies regardless of any cabin class, and regardless of the passenger's nationality.

How to know if the flight TAP Portugal Lisbon - Boston is eligible?

For an TAP Portugal flight from Lisbon to Boston, schedule adherence is a duty of result. A delay of 3 hours activates the right to {financial compensation|the 600€ payout}.

The 600€ compensation applies for each traveller. For a couple: each person is entitled to {the same amount|600€}. At the maximum tier, a family of 4 can claim a very significant total.

What are the conditions for TAP Portugal to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Boston.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Lisbon airport.
• Airline responsibility: The problem must be attributable to TAP Portugal (technical problem, sick crew, scheduling...).

The impact of a strike on your TAP Portugal compensation

Don't be misled by TAP Portugal's vague terms: a "spontaneous" or declared strike is the operational burden of the airline. Long-haul flights are often even more impacted by crew strikes.

A strike by ATC services at Lisbon Portela Airport or European ATC is an external cause over which TAP Portugal has no control.

What are your rights at Lisbon airport in case of prolonged wait?

Too many passengers don't know that TAP Portugal must offer them sustenance and contact means throughout the delay at Lisbon Portela Airport. It's a legal obligation, not a bonus.

Remember to request a delay certificate from TAP Portugal staff at Lisbon Portela Airport. This document is crucial for your claim if you need to prove the delay.

Steps: how to get your 600 € from TAP Portugal?

Be methodical: photograph the departure boards at Lisbon Portela Airport showing the delay, save meal and taxi invoices and record flight numbers.

To maximise your chances of success, use a recovery service. These experts master the regulations and won't back down from TAP Portugal's legal department.

How long does it take to get the 600 € compensation?

The paradox: the longer TAP Portugal delays paying your 600€, the more the final bill risks growing in penalties. Lawyers exploit this fact to force the airline's hand.

Imagine: while you go about your life, lawyers work to secure your 600€ for the TAP Portugal Lisbon→Boston flight. That's the benefit of a turnkey service.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a standardised negative response is unfortunately the experience of most passengers who act without support for the Lisbon → Boston route.

{Facing a refusal|If TAP Portugal persists}, three paths are available: filing with the national CAA, an ombudsman, or legal action. An professional will determine the best route for {your situation|the Lisbon-Boston case}.