Flight compensation TAP Portugal:
Lisbon — Boston

Procedure: TAP Portugal flight compensation from Lisbon to Boston

No one likes waiting for hours at the airport. If TAP Portugal did not respect its scheduled times for your Lisbon - Boston flight, the law is on your side.

Directive 261/2004 is clear: for 5 124 km of flight, the company TAP Portugal is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight TAP Portugal Lisbon - Boston is eligible?

For an TAP Portugal flight from Lisbon to Boston, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 600 €.

An unexpected cancellation or a diverted flight from Lisbon Portela Airport without an immediate satisfactory solution gives rise to this same indemnity of 600 €.

What are the conditions for TAP Portugal to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Boston.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Lisbon airport.
• Airline responsibility: The problem must be attributable to TAP Portugal (technical problem, sick crew, scheduling...).

The impact of a strike on your TAP Portugal compensation

Not all strikes exempt the company from its obligations. If the delay of your Lisbon - Boston trip is due to an internal strike within TAP Portugal, the European justice recently ruled that this entitles to compensation.

Even if 600 € is not payable due to an external strike at Lisbon, assistance (meals/hotel) remains mandatory for TAP Portugal.

What are your rights at Lisbon airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Lisbon Portela Airport, TAP Portugal must provide you with free meals and refreshments in reasonable quantity given the delay.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Lisbon Portela Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 600 € from TAP Portugal?

The formal notice letter and the collection of evidence of delay at General Edward Lawrence Logan International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual TAP Portugal flight logs and contradict false weather excuses.

How long does it take to get the 600 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Lisbon to General Edward Lawrence Logan International Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against TAP Portugal on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Lisbon - Boston line.

Experts in aviation law have a colossal history of TAP Portugal convictions, which is a decisive advantage.