Flight compensation TOM:
Rhodos — London

Legal right to compensation: TOM flight between Rhodos and London

Your claim for compensation for the TOM flight from Rhodos to London deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

By taking off from Diagoras Airport, you are protected by the EU's legal framework. The distance of 2 772 km determines your legal compensation level.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from TOM, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight TOM Rhodos - London is eligible?

Check your actual arrival time at London. If TOM made you wait more than three hours on the tarmac at London Gatwick Airport, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Rhodos, the regulation applies in the same way.

What are the conditions for TOM to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at London.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Rhodos airport.
• Airline responsibility: The problem must be attributable to TOM (technical problem, sick crew, scheduling...).

The impact of a strike on your TOM compensation

A work stoppage of TOM crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

Even if 400 € is not payable due to an external strike at Rhodos, assistance (meals/hotel) remains mandatory for TOM.

What are your rights at Rhodos airport in case of prolonged wait?

During these long hours of waiting in the Diagoras Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Diagoras Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from TOM?

It is strongly recommended to keep your TOM boarding pass and any communication relating to the delay suffered at Diagoras Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight RHO-LGW to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from TOM. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against TOM on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.