Flight compensation TUIfly:
Stuttgart — Tenerife

Claim and compensation for flight TUIfly Stuttgart - Tenerife

The STR - TFS route operated by TUIfly experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

By taking off from Stuttgart Airport, you are protected by the EU's legal framework. The distance of 3 184 km determines your legal compensation level.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from TUIfly, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight TUIfly Stuttgart - Tenerife is eligible?

To determine if your trip between Stuttgart and Tenerife entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 3 184 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for TUIfly to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Tenerife.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Stuttgart airport.
• Airline responsibility: The problem must be attributable to TUIfly (technical problem, sick crew, scheduling...).

The impact of a strike on your TUIfly compensation

Not all strikes exempt the company from its obligations. If the delay of your Stuttgart - Tenerife trip is due to an internal strike within TUIfly, the European justice recently ruled that this entitles to compensation.

Even if 400 € is not payable due to an external strike at Stuttgart, assistance (meals/hotel) remains mandatory for TUIfly.

What are your rights at Stuttgart airport in case of prolonged wait?

If Stuttgart Airport airport becomes your temporary residence because of TUIfly, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Stuttgart Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from TUIfly?

For your Stuttgart - Tenerife trip, every minute counts. Note the reasons given by TUIfly staff at the Stuttgart Airport counter during the incident.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 400 € without stress.

How long does it take to get the 400 € compensation?

Airlines like TUIfly sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against TUIfly on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company TUIfly will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.