Flight compensation VOLOTEA Airways:
Tenerife — Nantes

Legal right to compensation: VOLOTEA Airways flight between Tenerife and Nantes

The TFS - NTE route operated by VOLOTEA Airways experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 2 491 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if VOLOTEA Airways is a non-EU airline, if the flight takes off from Tenerife South Airport, the European regulation applies in full.

How to know if the flight VOLOTEA Airways Tenerife - Nantes is eligible?

Check your actual arrival time at Nantes. If VOLOTEA Airways made you wait more than three hours on the tarmac at Nantes Atlantique Airport, your claim is legitimate.

Also note that the distance of 2 491 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for VOLOTEA Airways to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Nantes.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Tenerife airport.
• Airline responsibility: The problem must be attributable to VOLOTEA Airways (technical problem, sick crew, scheduling...).

The impact of a strike on your VOLOTEA Airways compensation

If your VOLOTEA Airways flight from Tenerife South Airport was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at Tenerife South Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at Tenerife airport in case of prolonged wait?

Don't buy your food without first asking VOLOTEA Airways for coupons. If you do, keep your receipts carefully.

Your forced stay at Tenerife shouldn't cost you a penny more than originally planned for your TFS-NTE trip.

Steps: how to get your 400 € from VOLOTEA Airways?

Starting a procedure against VOLOTEA Airways for a flight from Tenerife to Nantes can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight TFS-NTE to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

On the TFS-NTE line, delays can vary according to the reactivity of VOLOTEA Airways's legal department.

Recovering 400 € has never been faster thanks to the interconnection between defense platforms and VOLOTEA Airways systems.

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by VOLOTEA Airways is often a maneuver to encourage the traveler to abandon their 400 €.

DGAC or its European equivalents can be slow. A private court proceeding against VOLOTEA Airways is often more striking.