Flight compensation VOLOTEA Airways:
Venice — Bordeaux

Legal right to compensation: VOLOTEA Airways flight between Venice and Bordeaux

Your claim for compensation for the VOLOTEA Airways flight from Venice to Bordeaux deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

Given the route between Venice and Bordeaux (1 026 km), the European scale provides automatic financial protection in case of failure by VOLOTEA Airways.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if VOLOTEA Airways is a non-EU airline, if the flight takes off from Venezia / Tessera - Marco Polo Airport, the European regulation applies in full.

How to know if the flight VOLOTEA Airways Venice - Bordeaux is eligible?

To determine if your trip between Venice and Bordeaux entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Venice, the regulation applies in the same way.

What are the conditions for VOLOTEA Airways to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Bordeaux.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Venice airport.
• Airline responsibility: The problem must be attributable to VOLOTEA Airways (technical problem, sick crew, scheduling...).

The impact of a strike on your VOLOTEA Airways compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by VOLOTEA Airways staff (pilots, flight attendants) and an external strike.

On the other hand, if it is the air traffic controllers, the baggage handlers at Venezia / Tessera - Marco Polo Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Venice airport in case of prolonged wait?

Don't buy your food without first asking VOLOTEA Airways for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Venezia / Tessera - Marco Polo Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from VOLOTEA Airways?

It is strongly recommended to keep your VOLOTEA Airways boarding pass and any communication relating to the delay suffered at Venezia / Tessera - Marco Polo Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like VOLOTEA Airways to validate a complex file often varies between four and twelve weeks.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

An unfounded refusal from VOLOTEA Airways is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Venezia / Tessera - Marco Polo Airport airport to prove their faults.