Indemnização voo Air Berlin:
Vienna — Malaga

O seu direito à compensação europeia: voo Air Berlin entre Vienna e Malaga

A ligação VIE → AGP da Air Berlin foi afetada. Atraso, cancelamento ou overbooking, pode ter direito a uma compensação financeira.

Aproveite esta possibilidade: o voo Air Berlin Vienna → Malaga (2 135 km) permite reclamar 400€ de compensação por pessoa segundo o CE 261/2004.

Porque tem direito a 400 €?

O Regulamento europeu CE 261/2004 é muito rigoroso quanto aos direitos dos passageiros aéreos. O montante da indemnização fixa não depende do preço do bilhete, mas apenas da distância de voo.

Bom saber? Mesmo que a Air Berlin seja uma transportadora extra-UE, se o voo descola de Vienna International Airport, o CE 261 aplica-se integralmente.

Como saber se o voo Air Berlin Vienna - Malaga é elegível?

Three criteria are required to establish your right to 400€: {delay exceeds 3h at Malaga|flight cancelled less than 14 days before|boarding denied} — and {the cause is attributable to|Air Berlin is responsible for|the fault lies with} Air Berlin.

What many don't know: you have 5 years in France to submit your request against Air Berlin for the Vienna-Malaga flight. Don't think it's too late even after several months.

Quais as condições para a Air Berlin o indemnizar?

• Atraso na chegada: Chegou com mais de 3 horas de atraso a Malaga.
• Cancelamento: A companhia cancelou o voo menos de 14 dias antes da partida.
• Overbooking: Foi recusado o embarque contra a sua vontade no aeroporto de Vienna.
• Responsabilidade da companhia: O problema deve ser imputável à Air Berlin (problema técnico, tripulação doente, planeamento...).

O impacto de uma greve na sua indemnização Air Berlin

Don't be misled by Air Berlin's vague terms: a unannounced or declared strike is the operational burden of the airline. Regardless of distance, the principle remains identical for strikes.

A strike by ATC services at Vienna International Airport or European ATC is an external cause over which Air Berlin has no control.

Quais são os seus direitos no aeroporto de Vienna em caso de espera prolongada?

During that interminable wait in the hall at Vienna International Airport, remember Air Berlin has a duty to look after you. This includes food, but also the ability to make two calls at no cost.

In case of a overnight flight delay, the regulation requires that lodging and transport to and from Vienna International Airport are entirely at the carrier's expense.

Passos: como obter os seus 400 € junto da Air Berlin?

It is essential to save your Air Berlin ticket and every email related to the delay at Vienna International Airport. These documents are vital for building your case.

Over 150,000 passengers have obtained their compensation through expert partners. Why not you for Air Berlin Vienna-Malaga?

Quanto tempo demora a receber a indemnização de 400 €?

The paradox: the longer Air Berlin delays paying your 400€, the more the final bill risks growing in penalties. Lawyers exploit this fact to force the airline's hand.

Imagine: while you go about your life, lawyers work to secure your 400€ for the Air Berlin Vienna→Malaga flight. That's the benefit of a turnkey service.

O que fazer perante o silêncio ou recusada da companhia?

Bear in mind that Air Berlin isn't required to substantiate its refusal in its first reply. But as soon as you contest with the right arguments, the burden of proof falls {to the airline|onto Air Berlin}.

If you are confident of your eligibility, you can approach the national aviation body of the departure country, or better still, escalate the case to court with a specialist legal counsel.