Indemnização voo Big Sky Airlines:
Heraklion — Athens

O seu direito à compensação europeia: voo Big Sky Airlines entre Heraklion e Athens

Se a sua voo de Heraklion International Nikos Kazantzakis Airport com destino a Eleftherios Venizelos International Airport realizada pela Big Sky Airlines foi afetada, a lei protege-o perante a companhia.

Com 309 km entre Heraklion International Nikos Kazantzakis Airport e Eleftherios Venizelos International Airport, o CE 261 concede-lhe uma compensação de 250€ por pessoa.

Porque tem direito a 250 €?

O Regulamento europeu CE 261/2004 é muito rigoroso quanto aos direitos dos passageiros aéreos. O montante da indemnização fixa não depende do preço do bilhete, mas apenas da distância de voo.

Não se trata de um cortesia da Big Sky Airlines, mas de uma exigência regulamentar que se aplica a todos os voos sujeitos ao âmbito da diretiva.

Como saber se o voo Big Sky Airlines Heraklion - Athens é elegível?

Three criteria are required to establish your right to 250€: {delay exceeds 3h at Athens|flight cancelled less than 14 days before|boarding denied} — and {the cause is attributable to|Big Sky Airlines is responsible for|the fault lies with} Big Sky Airlines.

What many don't know: you have 5 years in France to submit your request against Big Sky Airlines for the Heraklion-Athens flight. Don't think it's too late even after several months.

Quais as condições para a Big Sky Airlines o indemnizar?

• Atraso na chegada: Chegou com mais de 3 horas de atraso a Athens.
• Cancelamento: A companhia cancelou o voo menos de 14 dias antes da partida.
• Overbooking: Foi recusado o embarque contra a sua vontade no aeroporto de Heraklion.
• Responsabilidade da companhia: O problema deve ser imputável à Big Sky Airlines (problema técnico, tripulação doente, planeamento...).

O impacto de uma greve na sua indemnização Big Sky Airlines

Don't be misled by Big Sky Airlines's vague terms: a "spontaneous" or declared strike is the operational burden of the airline. On this short-haul, the internal/external strike distinction is the same.

Remember that the burden of proof lies with Big Sky Airlines. It is up to the airline to prove that the delay of your Heraklion→Athens flight was caused by a genuinely extraordinary event.

Quais são os seus direitos no aeroporto de Heraklion em caso de espera prolongada?

Picture the situation: stranded for hours at Heraklion International Nikos Kazantzakis Airport, with no clear information about when you'll fly. In this scenario, Big Sky Airlines has no right to abandon you. The regulation demands action.

In case of a next-day flight delay, the regulation stipulates that hotel accommodation and transfers to and from Heraklion International Nikos Kazantzakis Airport are fully at the airline's expense.

Passos: como obter os seus 250 € junto da Big Sky Airlines?

It is essential to save your Big Sky Airlines ticket and every email related to the delay at Heraklion International Nikos Kazantzakis Airport. These documents are vital for building your case.

Over 150,000 passengers have obtained their compensation through expert partners. Why not you for Big Sky Airlines Heraklion-Athens?

Quanto tempo demora a receber a indemnização de 250 €?

The irony: the longer Big Sky Airlines stalls paying your 250€, the more the total amount can increase with interest. Experts know this to speed up settlement.

Digital tools now make it possible to track in real time the status of your claim against Big Sky Airlines on your phone. Short-haul cases are often resolved more quickly.

O que fazer perante o silêncio ou recusada da companhia?

Statistically over 60% of initial refusals from Big Sky Airlines are unfounded against an expert taking over. Don't give up at the first obstacle.

The success rate of specialist firms against Big Sky Airlines approaches 98% when the claim is legitimate. This proves the strength of Regulation CE 261 against unjustified refusals.