Indemnização voo El Al Israel Airlines:
Milano — Tel-aviv

Direito à indemnização legal: voo El Al Israel Airlines entre Milano e Tel-aviv

Se a sua viagem de Malpensa International Airport para Ben Gurion International Airport operada pela El Al Israel Airlines foi perturbada, existem recursos legais perante a transportadora.

Com 2 706 km entre Malpensa International Airport e Ben Gurion International Airport, o regulamento europeu garante-lhe uma indemnização fixa de 400€ por passageiro.

Porque tem direito a 400 €?

O Regulamento europeu CE 261/2004 é muito rigoroso quanto aos direitos dos passageiros aéreos. O montante da indemnização fixa não depende do preço do bilhete, mas apenas da distância de voo.

Sabia? Mesmo que a El Al Israel Airlines seja uma companhia não europeia, se o voo parte de Malpensa International Airport, o regulamento europeu aplica-se sem restrições.

Como saber se o voo El Al Israel Airlines Milano - Tel-aviv é elegível?

Make sure to keep your boarding pass for the El Al Israel Airlines MXP-TLV flight. They are the key proof of your entitlement.

A little-known fact: you have 5 years in France to file your claim against El Al Israel Airlines for the Milano→Tel-aviv flight. Don't assume it's impossible to claim if the incident was some time ago.

Quais as condições para a El Al Israel Airlines o indemnizar?

• Atraso na chegada: Chegou com mais de 3 horas de atraso a Tel-aviv.
• Cancelamento: A companhia cancelou o voo menos de 14 dias antes da partida.
• Overbooking: Foi recusado o embarque contra a sua vontade no aeroporto de Milano.
• Responsabilidade da companhia: O problema deve ser imputável à El Al Israel Airlines (problema técnico, tripulação doente, planeamento...).

O impacto de uma greve na sua indemnização El Al Israel Airlines

If your El Al Israel Airlines flight from Malpensa International Airport was disrupted due to an employee strike, you are entitled to {legal compensation|the 400€ payout}.

The key question is invariably: which staff stopped work? If {the answer is yes|it's El Al Israel Airlines's employees}, {you're entitled to 400€|compensation is owed}. If it's a third party, only care remains.

Quais são os seus direitos no aeroporto de Milano em caso de espera prolongada?

An often-forgotten point: the right to care applies even {in extraordinary circumstances|when force majeure is invoked|when the 400€ indemnity is not owed}. Even if El Al Israel Airlines is exempt from the payout, care is still owed.

Your forced stay at Milano should not cost you a single extra cent beyond your original booking for MXP→TLV. For a medium-haul, accommodation costs at Milano can be significant — El Al Israel Airlines must cover them.

Passos: como obter os seus 400 € junto da El Al Israel Airlines?

The journey to claim 400€ from El Al Israel Airlines begins by drafting a registered letter. {Without a response within 6 weeks|If El Al Israel Airlines doesn't reply}, legal escalation becomes necessary.

If you lack availability for months of back-and-forth, outsourcing your case to legal experts is the most effective way to see your 400€ arrive in your bank account.

Quanto tempo demora a receber a indemnização de 400 €?

A frequent concern is about how long it takes. A claim sent yourself to El Al Israel Airlines's claims team can take several weeks, even months before you get a response.

Obtaining 400€ has never been easier thanks to integration between recovery services and El Al Israel Airlines's systems.

O que fazer perante o silêncio ou recusada da companhia?

The first refusal from El Al Israel Airlines should not discourage you. Very often, claims teams cite "force majeure" automatically to test the traveller's determination.

Don't let El Al Israel Airlines to keep the {money|400€} that is rightfully yours. Every day that passes doing nothing is time gained for {the airline|El Al Israel Airlines} and a missed opportunity for your finances.