Indemnização voo Norwegian Air Shuttle:
Billund — Alicante

Passageiros Norwegian Air Shuttle Billund-Alicante: o que fazer para reclamar

Se a sua voo de Billund Airport com destino a Alicante International Airport realizada pela Norwegian Air Shuttle foi afetada, a lei protege-o perante a companhia.

Com 2 071 km entre Billund Airport e Alicante International Airport, o CE 261 concede-lhe uma compensação de 400€ por pessoa.

Porque tem direito a 400 €?

O Regulamento europeu CE 261/2004 é muito rigoroso quanto aos direitos dos passageiros aéreos. O montante da indemnização fixa não depende do preço do bilhete, mas apenas da distância de voo.

O CE 261/2004 representa um dos quadros de defesa dos passageiros mais robustos do mundo. Cada passageiro elegível deveria fazer uso dele.

Como saber se o voo Norwegian Air Shuttle Billund - Alicante é elegível?

Be sure to retain your boarding pass for the Norwegian Air Shuttle BLL→ALC flight. They constitute the indispensable proof of your check-in.

In the case of a flight suppression, if you were informed fewer than two weeks before your departure from Billund, the CE 261 applies equally.

Quais as condições para a Norwegian Air Shuttle o indemnizar?

• Atraso na chegada: Chegou com mais de 3 horas de atraso a Alicante.
• Cancelamento: A companhia cancelou o voo menos de 14 dias antes da partida.
• Overbooking: Foi recusado o embarque contra a sua vontade no aeroporto de Billund.
• Responsabilidade da companhia: O problema deve ser imputável à Norwegian Air Shuttle (problema técnico, tripulação doente, planeamento...).

O impacto de uma greve na sua indemnização Norwegian Air Shuttle

A work stoppage by Norwegian Air Shuttle's crews is considered inherent to the ordinary activity of the carrier and is no longer a valid justification to refuse the 400€.

A strike by ATC services at Billund Airport or European ATC is an external cause over which Norwegian Air Shuttle has no control.

Quais são os seus direitos no aeroporto de Billund em caso de espera prolongada?

Once the delay exceeds the legal trigger, i.e. 3 hours for flights between 1500 and 3500 km, Norwegian Air Shuttle is obliged to deliver the required assistance to every passenger{s} stranded at Billund.

Your involuntary layover at Billund must not cost you any additional money beyond your initial ticket for BLL-ALC. For a medium-haul, accommodation costs at Billund can be significant — Norwegian Air Shuttle must cover them.

Passos: como obter os seus 400 € junto da Norwegian Air Shuttle?

The battle to recover 400€ from Norwegian Air Shuttle starts with sending a formal complaint. {Without a response within 6 weeks|If Norwegian Air Shuttle doesn't reply}, court action is the next step.

The key advantage: they absorb 100% of the risk and only charge when the 400€ case is won.

Quanto tempo demora a receber a indemnização de 400 €?

The irony: the longer Norwegian Air Shuttle stalls paying your 400€, the more the total amount can increase with interest. Experts know this to speed up settlement.

Digital tools now make it possible to monitor the status of your claim against Norwegian Air Shuttle on your phone. For a medium-haul, expect around 6 to 10 weeks with an expert.

O que fazer perante o silêncio ou recusada da companhia?

Don't believe Norwegian Air Shuttle's letter stating that Billund's airport was hit by weather without checking official reports.

Specialist lawyers have a extensive catalogue of judgments against Norwegian Air Shuttle, which is a decisive advantage in negotiations.