Flight compensation Aegean Airlines:
Athens — Madrid

Your entitlement: Aegean Airlines flight from Athens to Madrid

You were due to travel with Aegean Airlines from Athens to Madrid and things went wrong? Regulation CE 261/2004 guarantees a payout in most cases.

Seize this entitlement: the Aegean Airlines flight Athens → Madrid (2 377 km) entitles you to 400€ compensation under EU regulation.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is by no means a commercial courtesy from Aegean Airlines, but a binding duty that applies to all flights subject to the scope of the directive.

How to know if the flight Aegean Airlines Athens - Madrid is eligible?

Three criteria are required to establish your right to 400€: {delay exceeds 3h at Madrid|flight cancelled less than 14 days before|boarding denied} — and {the cause is attributable to|Aegean Airlines is responsible for|the fault lies with} Aegean Airlines.

In the case of a flight suppression, if you were informed fewer than two weeks before your departure from Athens, the CE 261 applies equally.

What are the conditions for Aegean Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Madrid.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Athens airport.
• Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Aegean Airlines compensation

A work stoppage by Aegean Airlines's crews is considered inherent to the ordinary activity of the carrier and is no longer a valid justification to refuse the 400€.

Important nuance: if the cancellation is directly attributable to air traffic control, Aegean Airlines is exempted from the obligation to pay the 400€ compensation, while maintaining its duty of assistance.

What are your rights at Athens airport in case of prolonged wait?

Here is what Aegean Airlines owes you if your flight is delayed at Eleftherios Venizelos International Airport: refreshments and food adapted to waiting time, two free communications, and a hotel night if the flight is pushed to the next day.

The law is unambiguous: care is never a goodwill gesture from Aegean Airlines. It is a regulatory requirement enforceable in court.

Steps: how to get your 400 € from Aegean Airlines?

The battle to recover 400€ from Aegean Airlines starts with sending a formal complaint. {Without a response within 6 weeks|If Aegean Airlines doesn't reply}, court action is the next step.

Thousands passengers have already recovered their indemnity through these services. Why not you for Aegean Airlines Athens→Madrid?

How long does it take to get the 400 € compensation?

Some passengers wait over 6 months for a response from Aegean Airlines. An expert can halve this time.

Imagine: while you go about your life, lawyers work to secure your 400€ for the Aegean Airlines Athens→Madrid flight. That's the benefit of a turnkey service.

What to do faced with silence or refusal from the airline?

Bear in mind that Aegean Airlines isn't required to substantiate its refusal in its first reply. But as soon as you contest with the right arguments, the burden of proof falls {to the airline|onto Aegean Airlines}.

As a final step, it is a legal summons that typically triggers payment. Aegean Airlines will nearly invariably prefer to settle the 400€ rather than incur additional legal costs for a case it knows it will lose in court.