Flight compensation Aegean Airlines:
Athens — Madrid

Legal right to compensation: Aegean Airlines flight between Athens and Madrid

Your claim for compensation for the Aegean Airlines flight from Athens to Madrid deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

By taking off from Eleftherios Venizelos International Airport, you are protected by the EU's legal framework. The distance of 2 377 km determines your legal compensation level.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Aegean Airlines, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Aegean Airlines Athens - Madrid is eligible?

To determine if your trip between Athens and Madrid entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Athens, the regulation applies in the same way.

What are the conditions for Aegean Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Madrid.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Athens airport.
• Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Aegean Airlines compensation

A work stoppage of Aegean Airlines crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

A strike by weather services at Eleftherios Venizelos International Airport or European air traffic control is an external cause over which Aegean Airlines has no control.

What are your rights at Athens airport in case of prolonged wait?

If Eleftherios Venizelos International Airport airport becomes your temporary residence because of Aegean Airlines, know that your essential needs must be covered by the carrier.

Your forced stay at Athens shouldn't cost you a penny more than originally planned for your ATH-MAD trip.

Steps: how to get your 400 € from Aegean Airlines?

Starting a procedure against Aegean Airlines for a flight from Athens to Madrid can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 400 € without stress.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Aegean Airlines. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Aegean Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Athens - Madrid line.

In the last instance, it is the summons to court that often unlocks the payment. The company Aegean Airlines will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.