Flight compensation Aegean Airlines:
Bordeaux — Heraklion
Was your flight between Bordeaux (BOD) and Heraklion International Nikos Kazantzakis Airport (HER) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Get your Aegean Airlines flight compensation for the route Bordeaux - Heraklion
Have you experienced a major inconvenience during your trip between Bordeaux and Heraklion with Aegean Airlines? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.
Fortunately, for this specific route with a distance of 2 428 km, EC Regulation 261/2004 requires Aegean Airlines to pay you financial compensation.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Bordeaux (BOD)
- Arrival airport: Heraklion International Nikos Kazantzakis Airport (HER)
- Flight distance: 2 428 km (~3h02)
- Applicable compensation: 400 €
Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.
How to know if the flight Aegean Airlines Bordeaux - Heraklion is eligible?
The 3-hour limit is calculated at the moment the aircraft doors open at Heraklion International Nikos Kazantzakis Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Aegean Airlines owes you 400 €.
The compensation also covers boarding denials (overbooking). If Aegean Airlines sold more seats than planned and you stay on the tarmac at Bordeaux, the 400 € compensation is automatic.
What are the conditions for Aegean Airlines to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Heraklion.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Bordeaux airport.
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Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Bordeaux, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Aegean Airlines compensation
The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Aegean Airlines staff (pilots, flight attendants) and an external strike.
On the other hand, if it is the air traffic controllers, the baggage handlers at Bordeaux airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.
What are your rights at Bordeaux airport in case of prolonged wait?
The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at Bordeaux airport, Aegean Airlines is required to distribute vouchers to eat and drink.
If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Bordeaux and the transfer by taxi or bus between the airport and the place of accommodation.
Steps: how to get your 400 € from Aegean Airlines?
The formal notice letter and the collection of evidence of delay at Heraklion International Nikos Kazantzakis Airport airport (boarding pass, certificate) are mandatory steps to face the airline.
Partner LegalTech services have tools to check actual Aegean Airlines flight logs and contradict false weather excuses.
How long does it take to get the 400 € compensation?
On the BOD-HER line, delays can vary according to the reactivity of Aegean Airlines's legal department.
If your file is particularly solid regarding the incident occurred on the Bordeaux - Heraklion section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!
What to do faced with silence or refusal from the airline?
An unfounded refusal from Aegean Airlines is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.
A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Bordeaux airport to prove their faults.
Frequently Asked Questions: Flight Bordeaux - Heraklion
Everything you need to know about your request under European Union law.