Flight compensation CityJet:
Nantes — London

Legal right to compensation: CityJet flight between Nantes and London

Your claim for compensation for the CityJet flight from Nantes to London deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

European legislation strictly frames passenger rights. For a distance of 499 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if CityJet is a non-EU airline, if the flight takes off from Nantes Atlantique Airport, the European regulation applies in full.

How to know if the flight CityJet Nantes - London is eligible?

To determine if your trip between Nantes and London entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Nantes, the regulation applies in the same way.

What are the conditions for CityJet to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at London.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Nantes airport.
• Airline responsibility: The problem must be attributable to CityJet (technical problem, sick crew, scheduling...).

The impact of a strike on your CityJet compensation

Not all strikes exempt the company from its obligations. If the delay of your Nantes - London trip is due to an internal strike within CityJet, the European justice recently ruled that this entitles to compensation.

Even if 250 € is not payable due to an external strike at Nantes, assistance (meals/hotel) remains mandatory for CityJet.

What are your rights at Nantes airport in case of prolonged wait?

If Nantes Atlantique Airport airport becomes your temporary residence because of CityJet, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Nantes Atlantique Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from CityJet?

It is strongly recommended to keep your CityJet boarding pass and any communication relating to the delay suffered at Nantes Atlantique Airport airport. These documents will be vital for your case.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 250 € without stress.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from CityJet. An expert can reduce this time by half.

A collective action on the CityJet flight from Nantes can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take CityJet's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company CityJet will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.