Indemnização voo Aeroflot Russian Airlines:
Vienna — St. Petersburg

O seu direito à compensação europeia: voo Aeroflot Russian Airlines entre Vienna e St. Petersburg

Se a sua voo de Vienna International Airport com destino a Pulkovo Airport realizada pela Aeroflot Russian Airlines foi afetada, existem recursos legais perante a companhia.

Dada a distância entre Vienna e St. Petersburg (1 572 km), o CE 261 garante uma indemnização automática em caso de incumprimento da Aeroflot Russian Airlines. Os voos de média distância recebem uma indemnização substancial.

Porque tem direito a 400 €?

O Regulamento europeu CE 261/2004 é muito rigoroso quanto aos direitos dos passageiros aéreos. O montante da indemnização fixa não depende do preço do bilhete, mas apenas da distância de voo.

O CE 261/2004 representa um dos quadros de defesa dos passageiros mais robustos do mundo. Cada passageiro elegível deveria fazer uso dele.

Como saber se o voo Aeroflot Russian Airlines Vienna - St. Petersburg é elegível?

Distinguish between fare reimbursement and statutory indemnity! Even if Aeroflot Russian Airlines proposes a voucher for your Vienna - St. Petersburg flight, you can still claim the cash sum of 400€ guaranteed by the regulation.

An class change doesn't change your right to 400€ if the initial disruption is established under Regulation 261. The intermediate indemnity remains unchanged regardless of reclassification.

Quais as condições para a Aeroflot Russian Airlines o indemnizar?

• Atraso na chegada: Chegou com mais de 3 horas de atraso a St. Petersburg.
• Cancelamento: A companhia cancelou o voo menos de 14 dias antes da partida.
• Overbooking: Foi recusado o embarque contra a sua vontade no aeroporto de Vienna.
• Responsabilidade da companhia: O problema deve ser imputável à Aeroflot Russian Airlines (problema técnico, tripulação doente, planeamento...).

O impacto de uma greve na sua indemnização Aeroflot Russian Airlines

Not every strike{s} release the airline from its duties. If your Vienna → St. Petersburg delay was caused by an internal strike at Aeroflot Russian Airlines, EU courts have recently ruled that compensation is owed.

A strike by air traffic control at Vienna International Airport or Eurocontrol is an independent circumstance over which Aeroflot Russian Airlines cannot act.

Quais são os seus direitos no aeroporto de Vienna em caso de espera prolongada?

Here is what Aeroflot Russian Airlines owes you during a prolonged wait at Vienna International Airport: drinks and snacks proportionate to the delay, the ability to call or email, and accommodation if an overnight stay is needed.

The complete chain of care comprises: drinks and snacks, full meals proportionate to the wait, calls or emails, and hotel with shuttles if an overnight stay is needed. All of this at the expense of Aeroflot Russian Airlines.

Passos: como obter os seus 400 € junto da Aeroflot Russian Airlines?

The battle to recover 400€ from Aeroflot Russian Airlines starts with sending a formal complaint. {Without a response within 6 weeks|If Aeroflot Russian Airlines doesn't reply}, court action is the next step.

Thousands passengers have already recovered their indemnity through these services. Your turn for Aeroflot Russian Airlines Vienna→St. Petersburg?

Quanto tempo demora a receber a indemnização de 400 €?

The irony: the longer Aeroflot Russian Airlines stalls paying your 400€, the more the total amount can increase with interest. Experts know this to speed up settlement.

By handing over the recovery of your 400€ to a professional service, you avoid long delays and the anxiety of seeing your case shelved, as follow-ups are handled by aviation law professionals.

O que fazer perante o silêncio ou recusada da companhia?

Statistically over 60% of initial refusals from Aeroflot Russian Airlines are unfounded against an expert taking over. Don't give up at the first obstacle.

If you are certain of your legal right, you can contact the Civil Aviation Authority of the departure country, or more effectively, take the case to a tribunal with a expert partner lawyer.