Indemnização voo Transavia France:
Dubrovnik — London

O seu direito à compensação europeia: voo Transavia France entre Dubrovnik e London

A ligação DBV → LGW da Transavia France foi afetada. Atraso, cancelamento ou overbooking, pode ter direito a uma compensação financeira.

Com 1 690 km entre Dubrovnik Airport e London Gatwick Airport, o CE 261 concede-lhe uma compensação de 400€ por pessoa.

Porque tem direito a 400 €?

O Regulamento europeu CE 261/2004 é muito rigoroso quanto aos direitos dos passageiros aéreos. O montante da indemnização fixa não depende do preço do bilhete, mas apenas da distância de voo.

Sabia? Mesmo que a Transavia France seja uma companhia não europeia, se o voo parte de Dubrovnik Airport, o regulamento europeu aplica-se sem restrições.

Como saber se o voo Transavia France Dubrovnik - London é elegível?

Make sure to keep your boarding pass for the Transavia France DBV-LGW flight. They are the indispensable proof of your presence on board.

A little-known fact: you have several years to file your claim against Transavia France for the Dubrovnik→London flight. Don't assume it's impossible to claim if the incident was some time ago.

Quais as condições para a Transavia France o indemnizar?

• Atraso na chegada: Chegou com mais de 3 horas de atraso a London.
• Cancelamento: A companhia cancelou o voo menos de 14 dias antes da partida.
• Overbooking: Foi recusado o embarque contra a sua vontade no aeroporto de Dubrovnik.
• Responsabilidade da companhia: O problema deve ser imputável à Transavia France (problema técnico, tripulação doente, planeamento...).

O impacto de uma greve na sua indemnização Transavia France

Not all strike{s} exempt the airline from its obligations. If your Dubrovnik - London delay was caused by an staff strike at Transavia France, the CJEU have confirmed that this entitles you to a payout.

An aviation law expert can quickly determine whether the strike that disrupted your Transavia France Dubrovnik-London flight was the airline's responsibility or a third party's.

Quais são os seus direitos no aeroporto de Dubrovnik em caso de espera prolongada?

Here is what Transavia France owes you during a prolonged wait at Dubrovnik Airport: drinks and snacks proportionate to the delay, the ability to call or email, and accommodation if an overnight stay is needed.

The complete chain of care comprises: drinks and snacks, full meals proportionate to the wait, calls or emails, and hotel with shuttles if an overnight stay is needed. All of this at the expense of Transavia France.

Passos: como obter os seus 400 € junto da Transavia France?

It is strongly recommended to keep your Transavia France boarding pass and all communications regarding the delay at Dubrovnik Airport. These documents are crucial for supporting your case.

By entrusting your DBV-LGW case to our experts, you benefit from the "no result, no charge" principle (you only pay if you win).

Quanto tempo demora a receber a indemnização de 400 €?

Stay determined despite Transavia France's non-response. It's a calculated strategy to make you abandon. Statistics show that the majority of passengers drop their claim before resolution.

Digital tools now make it possible to track in real time the status of your claim against Transavia France via an app. For a medium-haul, expect around 6 to 10 weeks with an expert.

O que fazer perante o silêncio ou recusada da companhia?

It is quite common for Transavia France's systems to refuse by default your initial claim under a generic pretext that is unfounded.

If you are confident of your eligibility, you can approach the national aviation body of the departure country, or better still, escalate the case to court with a specialist legal counsel.